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- Tasks: Design end-to-end user journeys for data services and create impactful service blueprints.
- Company: Join a government agency focused on delivering social value through data.
- Benefits: Enjoy a hybrid work model with one day in Exeter and competitive pay of £706 per day.
- Why this job: Make a real impact by helping users achieve their goals while working with experienced professionals.
- Qualifications: Must be SC Cleared and have experience in service design and user journey mapping.
- Other info: This is a freelance role from January 2025 to March 2026.
The predicted salary is between 50000 - 70000 £ per year.
Title : Freelance Service Designer Start : Monday 6th January 2025 Length : Tuesday 31st March 2026 Day rate : £706 per day (maximum) IR35 : Inside IR35 SC Cleared : MUST be SC Cleared Client : Government Agency Location : Exeter Working Arrangement : Hybrid: 1 day per week in Exeter, the rest of the days are remote Brief : You will help users complete their goal of acquiring the data they need and deliver their goal of their data being used to create social value and economic benefits. You will work with Senior Product Managers, Programme Directors and project boards to develop design concepts. Your work will involve the creation of products, data, content, and transactions across digital channels. You will be responsible for designing the end-to-end journey of the service for acquiring data. You will support the mapping and designing of the data services end-to-end. Identify processes to measure and visualise outcomes and successes. Create ‘as-is’ and ‘to-be’ service blueprints for data services. This role will be embedded in a multidi…
Freelance Service Designer employer: Salt Search
Contact Detail:
Salt Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Service Designer
✨Tip Number 1
Familiarize yourself with the specific needs of government agencies regarding service design. Understanding their unique challenges and objectives will help you tailor your approach and demonstrate your value during discussions.
✨Tip Number 2
Network with professionals in the field of service design, especially those who have experience working with government clients. Engaging with them can provide insights into best practices and may lead to referrals or recommendations.
✨Tip Number 3
Showcase your ability to create 'as-is' and 'to-be' service blueprints in your conversations. Being able to discuss your past experiences with these tools will highlight your expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss how you measure and visualize outcomes in your previous projects. This is crucial for demonstrating your capability to deliver social value and economic benefits through effective service design.
We think you need these skills to ace Freelance Service Designer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Freelance Service Designer position. Familiarize yourself with the concepts of service design, data services, and user journeys to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in service design, particularly in creating end-to-end user journeys and working with data services. Provide specific examples of past projects that demonstrate your skills and achievements in this area.
Showcase Your Skills: Clearly outline your skills related to mapping and designing services, as well as your ability to visualize outcomes. Mention any tools or methodologies you are proficient in that are relevant to the role, such as service blueprints or user journey mapping.
Tailor Your Application: Customize your application materials to reflect the language and values of the government agency. Use keywords from the job description to ensure your application resonates with the hiring team and demonstrates your fit for the role.
How to prepare for a job interview at Salt Search
✨Understand the User Journey
Make sure you can articulate how you would design the end-to-end journey for users acquiring data. Be prepared to discuss specific methodologies you use to map user experiences and how they can lead to social value.
✨Familiarize Yourself with Service Blueprints
Since you'll be creating 'as-is' and 'to-be' service blueprints, it’s crucial to understand what these entail. Bring examples of past blueprints you've created and be ready to explain your thought process behind them.
✨Showcase Your Collaboration Skills
This role involves working closely with Senior Product Managers and Programme Directors. Prepare examples of how you've successfully collaborated in the past, especially in a hybrid work environment.
✨Highlight Your Data-Driven Approach
Discuss how you measure and visualize outcomes and successes in your projects. Be ready to share specific metrics or KPIs you've used in previous roles to demonstrate the impact of your designs.
