Ecommerce Customer Services Operations Executive

Ecommerce Customer Services Operations Executive

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Salt Search

At a Glance

  • Tasks: Manage ecommerce operations across Amazon, Shopify, and TikTok Shop for a leading health brand.
  • Company: Established UK consumer health business with a global presence.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Fast-paced role with potential for career advancement in a thriving industry.
  • Why this job: Join a dynamic team and enhance your skills in a booming ecommerce environment.
  • Qualifications: Experience with Amazon Seller Central and strong operational skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

UK-based / Hybrid | Full-time Replacement role

About the Client

We are partnering with a long-established UK consumer health and wellness business with a strong global footprint. The company develops and manufactures natural healthcare products sold across retail, pharmacy, and direct-to-consumer channels in over 50 international markets. Ecommerce is a key growth channel, with strong activity across Amazon, Shopify (DTC), and TikTok Shop, supported by a complex supply chain and batch-managed product environment.

The Role

A highly operational, hands-on role responsible for managing ecommerce execution across:

  • Amazon Seller Central (3P - core focus)
  • Shopify DTC
  • TikTok Shop

You will ensure smooth order flow, strong stock availability, accurate marketplace execution, and a high-quality customer experience. Amazon is the dominant channel and requires strong Seller Central expertise and operational control.

Key Responsibilities

  • Own Amazon Seller Central (3P) operations, performance, and account health
  • Manage catalogue accuracy, SKU changes, and compliance requirements
  • Monitor KPIs (returns, chargebacks, etc.)

Ecommerce Customer Services Operations Executive employer: Salt Search

Join a dynamic and innovative UK-based consumer health and wellness company that prioritises employee growth and development within a supportive hybrid work environment. With a strong focus on ecommerce, you will be part of a team that values collaboration and creativity, offering opportunities to enhance your skills while contributing to meaningful health solutions across global markets. Enjoy competitive benefits and a culture that champions work-life balance, making it an excellent place for those seeking a rewarding career in the fast-paced world of ecommerce.

Salt Search

Contact Details:

Salt Search Recruitment Team

We think you need these skills to ace Ecommerce Customer Services Operations Executive

Ecommerce Operations
Amazon Seller Central
Shopify DTC
TikTok Shop Management
Order Management
Stock Management
Marketplace Execution