At a Glance
- Tasks: Lead daily broadcast campaigns and manage stakeholder sign-off in a fast-paced retail environment.
- Company: Major UK retailer known for its dynamic and innovative approach.
- Benefits: Competitive daily rate, flexible working, and the chance to make an immediate impact.
- Other info: Opportunity for growth in a busy retail CRM function.
- Why this job: Join a vibrant team and enhance your CRM skills while driving real change.
- Qualifications: Hands-on Ometria experience and strong broadcast CRM delivery background required.
The predicted salary is between 40000 - 60000 £ per year.
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract.
What you'll be doing:
- Owning the operational delivery of daily broadcast campaigns
- Managing segment selection and stakeholder sign-off
- Creating a time-tracking and capacity framework for CRM builds
- Driving efficiency and consistency in Ometria builds
- Supporting and coaching three CRM builders, helping evolve build approaches
- Leading QA tracking, logging errors and producing weekly error-rate reports
- Producing clear documentation, checklists and repeatable processes for monthly campaigns
What we're looking for:
- Hands-on Ometria experience (essential)
- Strong broadcast CRM delivery background in a high-volume environment
- Confident stakeholder management and communication skills
- Proactive, organised, and process-driven mindset
- Comfortable driving change and improving ways of working
This is a great opportunity to make an immediate impact in a busy retail CRM function.
CRM Manager employer: Salt Search
Join a leading UK retailer in West London as a CRM Manager, where you'll thrive in a dynamic and supportive work culture that values innovation and collaboration. With flexible working arrangements and a focus on employee development, this role offers you the chance to make a significant impact while enjoying a competitive rate and the opportunity to grow your skills in a fast-paced environment. Experience the unique advantage of working in a vibrant retail sector that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sector. Let them know you're on the lookout for a CRM Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by brushing up on your Ometria skills. Be ready to discuss how you've driven efficiency in past roles. Show them you can own the operational delivery of campaigns like a boss!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that match your skills in broadcast CRM delivery. It’s all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your chat to remind them why you’re the perfect fit for their CRM team.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on Ometria experience and strong broadcast CRM delivery background. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CRM Manager role. Share specific examples of how you've driven efficiency and improved processes in previous roles – we love a good story!
Show Off Your Communication Skills:Since confident stakeholder management is key for this role, make sure your application reflects your communication prowess. Whether it’s in your CV or cover letter, let us know how you’ve successfully managed stakeholders in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Salt Search
✨Know Your Ometria Inside Out
Make sure you brush up on your Ometria skills before the interview. Be ready to discuss specific campaigns you've managed using the platform and how you drove efficiency in your previous roles. This will show that you’re not just familiar with the tool, but that you can leverage it effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in past projects. Think about times when you had to communicate complex ideas clearly or negotiate sign-offs. This will demonstrate your confidence and ability to navigate the fast-paced environment of a major retailer.
✨Be Process-Driven
Since the role requires a strong focus on processes, come prepared to discuss how you've created documentation, checklists, or frameworks in your previous positions. Highlight any time-tracking or capacity frameworks you've implemented to improve CRM builds, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Proactive Mindset
Think of examples where you’ve driven change or improved ways of working in your previous roles. Whether it’s streamlining a process or coaching team members, showing that you take initiative will resonate well with the interviewers and highlight your fit for their dynamic team.
