At a Glance
- Tasks: Lead daily broadcast campaigns and manage CRM operations in a fast-paced retail environment.
- Company: Major UK retailer known for its dynamic and innovative approach.
- Benefits: Competitive daily rate, flexible working, and the chance to make an immediate impact.
- Other info: Opportunity for growth in a busy retail CRM function.
- Why this job: Join a vibrant team and enhance your CRM skills while driving real change.
- Qualifications: Hands-on Ometria experience and strong stakeholder management skills required.
The predicted salary is between 40000 - 60000 £ per year.
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract.
What you'll be doing:
- Owning the operational delivery of daily broadcast campaigns
- Managing segment selection and stakeholder sign-off
- Creating a time-tracking and capacity framework for CRM builds
- Driving efficiency and consistency in Ometria builds
- Supporting and coaching three CRM builders, helping evolve build approaches
- Leading QA tracking, logging errors and producing weekly error-rate reports
- Producing clear documentation, checklists and repeatable processes for monthly campaigns
What we're looking for:
- Hands-on Ometria experience (essential)
- Strong broadcast CRM delivery background in a high-volume environment
- Confident stakeholder management and communication skills
- Proactive, organised, and process-driven mindset
- Comfortable driving change and improving ways of working
This is a great opportunity to make an immediate impact in a busy retail CRM function.
CRM Manager employer: Salt Search
Join a leading UK retailer in West London as a CRM Manager, where you'll thrive in a dynamic and supportive work culture that values innovation and collaboration. With flexible working arrangements and a focus on employee development, this role offers you the chance to make a significant impact while enjoying a competitive rate and the opportunity to grow your skills in a fast-paced environment. Experience the unique advantage of working in a vibrant retail sector that prioritises both professional growth and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sector. Let them know you're on the lookout for a CRM Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Get your portfolio ready! Showcase your hands-on Ometria experience and any successful broadcast campaigns you've managed. A well-organised portfolio can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Practice your pitch! Be prepared to discuss how you've driven efficiency and improved processes in past roles. Confidence in your abilities will shine through during interviews, making you a standout candidate.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your Ometria experience and any relevant broadcast CRM delivery background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role in the fashion/retail sector. Share specific examples of your past successes and how they relate to the job.
Showcase Your Communication Skills:Since stakeholder management is key, make sure your application reflects your strong communication skills. We love seeing clear, concise writing that demonstrates your ability to engage with different teams.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Salt Search
✨Know Your Ometria Inside Out
Make sure you brush up on your Ometria knowledge before the interview. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the platform, but that you can leverage it effectively in a high-volume environment.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous positions. Think about times when you had to communicate complex ideas or negotiate on campaign strategies. This will demonstrate your confidence and ability to handle communication effectively.
✨Be Process-Driven
Since the role requires a proactive and organised mindset, come prepared to discuss your approach to creating processes. Share examples of how you've developed frameworks for CRM builds or improved efficiency in past roles. This will highlight your ability to drive change and enhance ways of working.
✨Prepare for QA Discussions
Given the focus on QA tracking and error reporting, be ready to talk about your experience with quality assurance in CRM campaigns. Discuss how you've logged errors, produced reports, and what steps you've taken to minimise mistakes. This will show that you take quality seriously and are committed to delivering excellent results.
