At a Glance
- Tasks: Support Cisco Cloud Collaboration Technologies and manage technical projects.
- Company: Join a leading firm in the financial sector, known for innovation.
- Benefits: Enjoy competitive rates and opportunities for growth in a dynamic environment.
- Why this job: Be part of a cutting-edge team that shapes the future of collaboration technology.
- Qualifications: Up to 4 years of experience with Cisco Webex and a relevant degree required.
- Other info: Experience with Microsoft Teams is a plus; scripting skills are advantageous.
The predicted salary is between 36000 - 60000 £ per year.
My client, a leader in the financial sector, is looking to employ an experienced Cisco/Webex AV Engineer.
Key Responsibilities:
- Performs core technical aspects to support infrastructure implementations, deployments, and technologies related to Cisco Cloud Collaboration Technologies.
- Responsibilities include problem management, incident management, and change management.
- Creates accurate project specifications.
- Drives proof of concepts to test new capabilities and technologies.
- Management and coordination of vendor and third-party escalation support.
- Provides technical input to create, maintain, and implement content and standards.
- Familiarity with end-to-end design solutions to include integration, installation, implementation, troubleshooting, and maintenance experiences.
- Works on prioritized/assigned features for ongoing sprints.
- Proficient with Voice, Video, and WebEx technologies.
Education & Experience:
- Up to 4 years of experience with voice, video, and Cisco Webex platform on and off premise.
- Experience with Cisco Cloud Collaboration tools and VoIP Protocols.
- Bachelor's Degree in computer science, computer engineering, or equivalent work experience.
- Microsoft Teams experience is a plus.
Knowledge/Skills:
- Specific technical knowledge in the following areas:
- Cisco Cloud Collaboration Technologies: Hybrid Calendar, WebEx App (formerly known as WebEx Teams), Video Conferencing (Cisco TelePresence), Room OS 11, Cloud Calling, Control Hub Administration, Site Service Administration, Jabber, VoIP Protocols such as SIP, MGCP, and SCCP, Video Devices i.e., Cisco Room Series Room OS11, Desk Pro, Microsoft Exchange / Active Directory / Outlook/ Teams.
- Analytical skills and technical knowledge to take on service problems of moderate to high complexity.
- Able to decipher VoIP, Video, and Webex topologies.
- Scripting and automation are a plus.
*Rates depend on experience and client requirements.
Cisco Webex AV Engineer employer: Salt Search
Contact Detail:
Salt Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cisco Webex AV Engineer
✨Tip Number 1
Familiarise yourself with the latest Cisco Cloud Collaboration Technologies. Understanding the nuances of tools like WebEx App and Hybrid Calendar will give you an edge during interviews, as you'll be able to discuss their features and benefits confidently.
✨Tip Number 2
Network with professionals in the AV and collaboration technology space. Attend industry events or join online forums where you can connect with current Cisco Webex engineers. This could lead to valuable insights and even referrals for job openings.
✨Tip Number 3
Brush up on your problem management and incident management skills. Be prepared to discuss specific examples from your past experiences where you've successfully resolved technical issues, as this is a key responsibility in the role.
✨Tip Number 4
Showcase any experience you have with scripting and automation. Even if it's not a primary requirement, demonstrating your ability to streamline processes can set you apart from other candidates and show your proactive approach to the role.
We think you need these skills to ace Cisco Webex AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco Webex and related technologies. Include specific projects or roles where you managed voice, video, or collaboration tools to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your experience with Cisco Cloud Collaboration Technologies.
Showcase Relevant Skills: When detailing your skills, focus on those mentioned in the job description, such as VoIP protocols, troubleshooting, and project management. Use specific examples to illustrate your proficiency in these areas.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all technical terms are used correctly to present a professional image.
How to prepare for a job interview at Salt Search
✨Know Your Cisco Webex Inside Out
Make sure you have a solid understanding of Cisco Webex and its related technologies. Be prepared to discuss your experience with voice, video, and the various collaboration tools mentioned in the job description. Familiarity with the specific features and functionalities will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Since the role involves problem management and incident management, be ready to share examples of how you've tackled technical issues in the past. Highlight your analytical skills and provide specific instances where you successfully resolved complex service problems.
✨Showcase Your Project Management Experience
Discuss any relevant experience you have with project specifications and managing vendor relationships. If you've driven proof of concepts or coordinated third-party support, make sure to mention these experiences as they align closely with the responsibilities of the role.
✨Prepare for Technical Questions
Expect to face technical questions related to VoIP protocols, video conferencing, and Cisco Cloud Collaboration Technologies. Brush up on your knowledge of SIP, MGCP, and SCCP, and be ready to explain how you've applied this knowledge in real-world scenarios.