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For Companies At a Glance
- Tasks: Lead the design and delivery of innovative workplace and end user computing services.
- Company: Join a forward-thinking company focused on digital transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of workplace technology and make a real impact.
- Qualifications: Experience in managing workplace platforms and strong leadership skills required.
- Other info: Dynamic role with a focus on collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
The Senior Platform Manager Workplace is responsible for the design, delivery, operation and performance of Workplace and End User Computing services. This role owns availability, resilience and service quality across digital workplace platforms and leads supplier delivery in a complex multi vendor environment. The post sits within IT Platforms and Operations and provides technical leadership across end user compute, digital workspace and meeting room technologies, ensuring services meet business needs, security requirements and agreed service standards.
Key Responsibilities
- Own the design, operation and performance of Workplace and EUC platforms
- Lead delivery and ongoing improvement of end user compute, digital workspace and meeting room services
- Ensure availability, resilience and service quality of critical workplace services
- Provide technical leadership across Workplace and Infrastructure services
- Manage and direct suppliers delivering workplace and infrastructure capability
- Ensure suppliers meet agreed SLAs, KPIs and performance targets
- Oversee planning, installation, maintenance and acceptance of new workplace technologies
- Anticipate, investigate and resolve service and system issues
- Define platform objectives, roadmaps and operating processes with suppliers
- Balance business outcomes, cost control and supplier performance
- Engage and influence senior stakeholders across the organisation
- Ensure services meet security, compliance and quality standards
Skills and Experience Required
- Strong background in Workplace or EUC platform management
- Experience leading IT infrastructure or workplace services in complex environments
- Proven supplier and vendor management experience
- Strong understanding of cloud, end user compute and digital workplace technologies
- Experience operating within multi supplier delivery models
- Strong service management and IT operations capability
- Ability to lead technical teams and external partners
- Strong stakeholder management and communication skills
Knowledge
- IT infrastructure and end user computing technologies
- Technology service management and IT operations
- Cloud platforms and modern workplace services
- Delivery methodologies including Agile and Waterfall
- Technology supplier landscape and service improvement models
Senior Platform Manager Workplace in Birmingham employer: Salt Search
Contact Detail:
Salt Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Platform Manager Workplace in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Platform Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its workplace technologies. We want you to show off your knowledge about their digital workspace and how you can improve it. Tailor your answers to highlight your experience in managing complex environments.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them of your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Platform Manager Workplace in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Workplace or EUC platform management, and don’t forget to showcase your supplier management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Platform Manager role. Mention specific examples of how you've led IT infrastructure or workplace services in complex environments.
Showcase Your Technical Leadership: In your application, emphasise your ability to provide technical leadership across Workplace and Infrastructure services. Share any experiences where you’ve successfully managed teams or influenced stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Salt Search
✨Know Your Platforms
Make sure you have a solid understanding of Workplace and End User Computing services. Brush up on the latest trends in digital workspace technologies and be ready to discuss how you've successfully managed these platforms in the past.
✨Supplier Management Savvy
Since this role involves managing suppliers, come prepared with examples of how you've effectively led vendor relationships. Highlight any experience you have with SLAs and KPIs, and be ready to discuss how you ensure service quality in a multi-vendor environment.
✨Stakeholder Engagement
This position requires strong communication skills, so think about how you've influenced senior stakeholders in previous roles. Prepare anecdotes that showcase your ability to balance business outcomes with technical needs, and how you've navigated complex organisational structures.
✨Problem-Solving Mindset
Anticipating and resolving service issues is key. Be ready to share specific instances where you've identified potential problems before they escalated, and how your proactive approach improved service delivery or user satisfaction.