eCommerce Content Coordinator
Remote / Hybrid (depending on location)
£160-£180 per day
5-Month Contract | Early September - End of January
We're looking for an eCommerce Content Coordinator to support a busy international eCommerce team across multiple digital storefronts and markets.
This is an excellent opportunity for a junior content professional, eCommerce Assistant, Content Editor or Digital Executive looking to build their experience within a fast-paced online retail environment.
The Role
You'll play a key role in managing and updating content across four eCommerce websites covering four key international regions. Working primarily within Shopify, you'll ensure content is accurate, engaging and localised appropriately for each market.
Key Responsibilities
- Upload, edit and maintain website content using Shopify
- Coordinate content updates across multiple international websites
- Support product launches, campaigns and promotional activity
- Use content translation and localisation tools to adapt content for different regions
- Ensure content is consistent, accurate and aligned to brand guidelines
- Work closely with marketing, eCommerce and regional stakeholders
- Carry out content QA checks and troubleshoot any content-related issues
- Help optimise the customer experience through effective content management
About You
- 1-3 years' experience in eCommerce, digital content, website administration or content editing
- Hands-on experience using Shopify or a similar CMS/eCommerce platform
- Strong attention to detail and organisational skills
- Comfortable managing multiple projects and deadlines
- Experience working with translated or localised content would be beneficial
- Strong written communication skills
- A proactive, can-do attitude and willingness to learn
Why Apply?
Great opportunity to gain international eCommerce experience
Work across multiple markets and websites
Exposure to Shopify and content localisation processes
Join a collaborative and supportive digital team
Perfect stepping stone for someone looking to grow their career in eCommerce and digital content
*Rates depend on experience and client requirements
eCommerce Content Coordinator in London employer: Salt Search Careers
As a leading global firm, we pride ourselves on being an excellent employer that values innovation and collaboration. Our work culture fosters continuous learning and growth, providing employees with opportunities to enhance their skills while contributing to critical services in the UK. With a strong focus on employee well-being and a supportive environment, we ensure that our team members thrive both personally and professionally in vibrant locations like London, Manchester, Ipswich, and Cheltenham.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Content Coordinator in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Salt Search Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Salt Search Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Salt Search Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Salt Search Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Salt Search Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Salt Search Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
