At a Glance
- Tasks: Provide on-site support and resolve technical issues for end-users.
- Company: Join a modern, globally established wealth management organisation.
- Benefits: Career progression opportunities and a supportive team environment.
- Other info: Dynamic role with potential for broader responsibilities as you grow.
- Why this job: Make a real difference in user experience while developing your IT skills.
- Qualifications: Technical problem-solving skills and a passion for IT support.
The predicted salary is between 29700 - 36300 £ per year.
I'm currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation.
Role context Works within the IT End User Experience team and reports to the Lead IT Service Engineer.
The role collaborates with regional and global IT colleagues, end users, suppliers and specialist technology teams, and provides day-to-day guidance to junior or apprentice colleagues when required.
The role sits within a clear IT Service Engineering career pathway, with potential progression into a Lead IT Service Engineer position.
As the organisation grows, there may also be opportunities for strong performers to undertake broader national working or responsibilities, subject to capability and business requirements.
Key responsibilities Deliver on-site end-user support five days a week, responding promptly and professionally to incidents and service requests.
Independently diagnose and resolve a broad range of technical issues, escalating complex or high-impact matters appropriately.
Support end-user systems and equipment, including computers, mobile devices, telephony, video conferencing, printers, scanners, copiers, network connectivity and associated services.
Install, configure and upgrade approved hardware, software and systems in line with change and security procedures.
Monitor and maintain IT sy...
IT Service Engineer employer: Salt Search Careers
As a leading global firm, we pride ourselves on being an excellent employer that values innovation and collaboration. Our work culture fosters continuous learning and growth, providing employees with opportunities to enhance their skills while contributing to critical services in the UK. With a strong focus on employee well-being and a supportive environment, we ensure that our team members thrive both personally and professionally in vibrant locations like London, Manchester, Ipswich, and Cheltenham.
