Head of Operations in London

Head of Operations in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations and build scalable systems for a global travel brand.
  • Company: Join Salt Escapes, a fast-growing travel company with big ambitions.
  • Benefits: Enjoy real ownership, high trust, and the chance to shape operations worldwide.
  • Why this job: Be at the heart of a dynamic team, making impactful decisions across incredible destinations.
  • Qualifications: Strong leadership skills and a knack for managing complexity in fast-paced environments.
  • Other info: Travel opportunities and a chance to influence how we operate globally.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Join to apply for the Head of Operations role at Salt Escapes. We are looking for a Head of Operations to be the operational heartbeat of Salt Escapes and lead delivery across every destination as we scale. This is a fast‐paced, highly autonomous role that goes far beyond day‐to‐day logistics. You will build and pressure‐test scalable systems, strengthen our operational foundations, and ensure every Escape runs seamlessly worldwide.

You will effectively lead the London‐based operations team, working closely with the founders to turn their vision into clear standards, processes, and execution without constant oversight. You will travel to some incredible destinations and work alongside our in‐resort teams to assess what is working, and continuously improve people, systems, and delivery.

As a global travel brand, flexibility is essential. Peak season is European summer, and this role requires comfort working across time zones, making fast decisions, and holding teams to high standards through strong, confident people leadership.

This is a role for someone who thrives on:

  • Ownership and accountability
  • Building systems that scale
  • Leading people in fast‐moving environments
  • Turning complexity into clarity
  • Making big plans actually happen

What you will be owning:

  • End‐to‐end operations across all destinations
  • Leadership of in‐resort teams, Ops Coordinators, and Head of Team
  • Supplier, contract, and partner management
  • Workforce planning, rostering, and in‐resort hiring guidance
  • Operational standards and processes as we scale globally
  • Translating leadership strategy into consistent, high‐quality execution

What you can expect:

  • A fast‐growing, experience‐led business with global ambition
  • Real ownership over how the company operates day to day
  • High trust, high responsibility, and real influence
  • A role that blends people leadership with commercial and operational rigour
  • The chance to help shape how Salt Escapes runs worldwide

This role suits someone commercially minded, highly organised, and people‐centric — confident leading teams, managing complexity, and bringing structure to a scaling business. Travel or events experience is a plus, but not essential. If you enjoy building systems, leading people, and being at the centre of execution, we would love to hear from you.

Head of Operations in London employer: Salt Escapes

At Salt Escapes, we pride ourselves on being an exceptional employer that fosters a dynamic and empowering work culture. As the Head of Operations, you'll enjoy unparalleled ownership over operational processes while collaborating closely with visionary founders in a fast-paced environment. With opportunities for global travel and a commitment to employee growth, we ensure that our team members thrive both personally and professionally as we scale our innovative travel brand.
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Contact Detail:

Salt Escapes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations in London

✨Tip Number 1

Network like a pro! Reach out to people in the travel industry, especially those who work at Salt Escapes or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by understanding Salt Escapes' operations inside out. Think about how your experience aligns with their needs and be ready to share specific examples of how you've built scalable systems or led teams in fast-paced environments.

✨Tip Number 3

Show your passion for travel and operations! When you talk about your experiences, let your enthusiasm shine through. Employers love candidates who are genuinely excited about the role and the company.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Salt Escapes.

We think you need these skills to ace Head of Operations in London

Leadership
Operational Management
System Building
People Management
Contract Management
Workforce Planning
Process Improvement
Decision-Making
Flexibility
Organisational Skills
Commercial Acumen
High-Quality Execution
Travel Industry Knowledge
Problem-Solving

Some tips for your application 🫡

Show Your Passion for Operations: When writing your application, let your enthusiasm for operations shine through! We want to see how you can bring that operational heartbeat to life at Salt Escapes. Share specific examples of how you've led teams or built systems in the past.

Be Clear and Concise: We appreciate clarity, so make sure your application is easy to read. Use bullet points where necessary and keep your sentences straightforward. This will help us quickly grasp your experience and skills without getting lost in jargon.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Head of Operations role. Highlight relevant experiences that align with our needs, like managing teams or improving processes, to show us you’re the perfect fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Salt Escapes family!

How to prepare for a job interview at Salt Escapes

✨Know the Company Inside Out

Before your interview, dive deep into Salt Escapes. Understand their mission, values, and the unique experiences they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Head of Operations, you'll be leading teams and managing complexity. Prepare examples from your past experiences where you've successfully led a team or implemented scalable systems. Be ready to discuss how you handle challenges and ensure high standards.

✨Demonstrate Flexibility and Decision-Making

This role requires comfort with fast-paced environments and making quick decisions. Think of scenarios where you've had to adapt quickly or make tough calls under pressure. Highlight your ability to thrive in dynamic situations.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the role and the company’s goals. Inquire about their operational challenges, team dynamics, or future plans. This shows you're not just interested in the job, but also in contributing to their success.

Head of Operations in London
Salt Escapes
Location: London

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