Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and troubleshoot tech issues for a dynamic team.
- Company: Join a fast-growing tech company focused on sustainable energy solutions.
- Benefits: Enjoy a collaborative environment with opportunities for growth and learning.
- Why this job: Be part of a meaningful mission while gaining hands-on experience in tech.
- Qualifications: Experience in IT support, familiarity with Mac and ChromeOS, and strong problem-solving skills required.
- Other info: Office-based role in Central London, primarily on-site four days a week.
The predicted salary is between 36000 - 60000 £ per year.
Tech Services Analyst – London (Office-Based)
Location: Central London
Contract: Permanent
Working Model: Primarily on-site (4 days a week)
Start Date: ASAP
A fast-growing technology company within the energy sector is seeking a Tech Services Analyst to join their internal support team based in London. This organisation is focused on accelerating the transition to a more sustainable, affordable, and resilient energy future. Supporting both UK and international colleagues, this role is key to maintaining operational efficiency as the business continues to scale.
Key Responsibilities:
Provide first and second-line IT support (remote and desk-side) to internal staff
Investigate, diagnose, and resolve hardware, software, and AV-related issues
Support onboarding and offboarding processes, including equipment setup
Maintain and improve internal documentation and technical procedures
Monitor systems and ensure a consistent support experience across global teams
Manage office tech equipment and ensure AV systems operate effectively for events
Collaborate with teams in different time zones and provide handovers as needed
Required Skills and Experience:
Previous experience in an IT support or technical service desk role
Experience supporting Mac hardware, ChromeOS, and Google Workspace
Familiarity with AV systems and conferencing tools
Basic understanding of TCP/IP networking
Ability to follow and improve technical processes and procedures
Strong problem-solving and communication skills
Proactive mindset and the ability to work independently in a fast-paced environment
Experience with both Mac and ChromeOS operating systems
Experience working in a scale-up or technology-led organisation
Why Join:
This is an opportunity to be part of a growing team at the centre of a meaningful mission. The company fosters an inclusive, collaborative environment with a focus on continuous learning and innovation. The role offers hands-on experience, scope for development, and a chance to contribute to a purpose-driven business.
*Rates depend on experience and client requirements
Senior Software Engineer (UK Remote) PHP, Golang, SQL, AWS £70,000 – £80,000 My client, a mission-driven professional development organisation, is scaling rapidly and seeking a versatile Software Engineer. This role…
Engineering Manager (Hands on) Fully Remote – UK Based £110,000 – £120,000 Typescript, Next.js, React, Postgres, AWS Are you a passionate and experienced hands on Engineering Manager ready to lead…
Senior Power Platform Developer £500/day Inside IR35 | 4-Month Contract | Local Government | South East | Onsite Working TBC Salt is supporting a progressive Local Government organisation in the…
#J-18808-Ljbffr
Tech Services Analyst employer: Salt Digital Recruitment
Contact Detail:
Salt Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Services Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Mac hardware, ChromeOS, and Google Workspace. Being able to demonstrate your hands-on experience with these systems during your interactions will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past technical issues you've resolved. This will help you convey your proactive mindset and ability to work independently, which are crucial for this position.
✨Tip Number 3
Since the role involves collaboration with teams across different time zones, practice articulating how you manage communication and handovers effectively. This will demonstrate your ability to thrive in a fast-paced, global environment.
✨Tip Number 4
Research the company's mission and values related to sustainability and innovation. Being able to express your alignment with their goals during discussions can set you apart as a candidate who is genuinely interested in contributing to their purpose-driven business.
We think you need these skills to ace Tech Services Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and technical service roles. Emphasise your familiarity with Mac hardware, ChromeOS, and Google Workspace, as well as any experience with AV systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and proactive mindset. Mention specific examples of how you've successfully resolved technical issues in previous roles and how you can contribute to the company's mission.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially those related to TCP/IP networking and your ability to follow and improve technical processes. This will demonstrate your capability to handle the responsibilities of the role.
Show Enthusiasm for the Company’s Mission: Express your passion for sustainability and innovation in your application. Explain why you want to work for this fast-growing technology company and how you align with their goal of creating a more sustainable energy future.
How to prepare for a job interview at Salt Digital Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with Mac hardware, ChromeOS, and Google Workspace. Bring examples of how you've resolved technical issues in the past, as this will demonstrate your problem-solving abilities.
✨Understand the Company’s Mission
Research the company's focus on sustainability and the energy sector. Showing that you understand their mission and values can set you apart and demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific IT support scenarios. Think about past experiences where you successfully diagnosed and resolved issues, and be ready to explain your thought process.
✨Highlight Your Communication Skills
Since the role involves collaborating with teams across different time zones, emphasise your communication skills. Share examples of how you've effectively communicated technical information to non-technical colleagues.
