At a Glance
- Tasks: Provide essential IT support for Google Workspace and Microsoft 365 in a public sector setting.
- Company: Join Salt Digital Recruitment, a dynamic team in Stratford-upon-Avon.
- Benefits: Competitive salary, bonuses, and flexible remote work options.
- Other info: Shift-based role with opportunities for growth and development.
- Why this job: Make a difference in the public sector while enhancing your tech skills.
- Qualifications: Strong customer service skills and familiarity with modern workplace tools.
The predicted salary is between 25000 - 30000 £ per year.
Salt Digital Recruitment in Stratford-upon-Avon is hiring an IT Support Engineer (Level 1-2) to provide crucial support for Google Workspace and Microsoft 365 within a secure public sector context. The role demands strong customer service skills and expertise in handling a variety of modern workplace tools and user devices.
The position is shift-based, requiring presence at the Warwickshire office Tuesday to Thursday, with remote work on Mondays and Fridays. The salary ranges from £25,000 to £30,000, plus bonuses and benefits.
Public Sector IT Support Engineer (L1-L2) - Google & 365 employer: Salt Digital Recruitment
Salt Digital Recruitment offers a dynamic work environment in Stratford-upon-Avon, where employees are valued for their contributions and supported in their professional growth. With a strong emphasis on teamwork and innovation, the company provides excellent benefits, including flexible working arrangements and opportunities for skill development in the ever-evolving IT landscape. Join us to be part of a collaborative culture that prioritises employee well-being and career advancement in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Public Sector IT Support Engineer (L1-L2) - Google & 365
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector IT scene, especially those who work with Google Workspace and Microsoft 365. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your customer service prowess and technical know-how. Use real-life examples to highlight how you've tackled challenges in previous roles.
✨Tip Number 3
Stay flexible! Since this role is shift-based, emphasise your willingness to adapt to different working hours. It shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it helps us keep track of your application and gives you a better chance to stand out!
We think you need these skills to ace Public Sector IT Support Engineer (L1-L2) - Google & 365
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Google Workspace and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your customer service expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in the public sector and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide excellent support to users.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google Workspace and Microsoft 365. Be ready to discuss specific features, troubleshooting steps, and how you've used these tools in past roles. This will show that you're not just familiar with the software but can also provide effective support.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples where you've successfully resolved user issues or improved their experience. Prepare to share these stories during the interview to demonstrate your ability to handle various situations with professionalism and empathy.
✨Understand the Public Sector Context
Familiarise yourself with the unique challenges and requirements of working in the public sector. Research any relevant regulations or security protocols that may apply, as this will help you articulate how you can contribute effectively in this environment.
✨Be Ready for Shift Work Questions
Since the position is shift-based, be prepared to discuss your availability and how you manage work-life balance. Highlight your flexibility and willingness to adapt to the shift schedule, as this will reassure them that you're a reliable candidate for the role.
