Project Manager – SaaS Ticketing Platform

Project Manager – SaaS Ticketing Platform

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
Salt Digital Recruitment

At a Glance

  • Tasks: Lead exciting projects for a SaaS ticketing platform, ensuring smooth client onboarding.
  • Company: Fast-growing SaaS provider serving major cultural and heritage attractions.
  • Benefits: Competitive salary, bonus potential, hybrid work, and opportunities for professional growth.
  • Other info: Join a dynamic team and collaborate with top-tier clients in a vibrant industry.
  • Why this job: Make a real impact in the visitor economy while managing high-stakes projects.
  • Qualifications: 5+ years in project management with software implementations and strong communication skills.

The predicted salary is between 63000 - 77000 £ per year.

I'm working with a fast-growing SaaS ticketing platform provider serving the most demanding visitor-economy operators - large heritage and cultural attractions, ferry operators, and large-scale ticketed events. For their clients, ticketing sits at the mission-critical core of the business, so when a client comes on board it's usually replacing an incumbent platform as part of a wider digital transformation. They're now hiring a Project Manager to own these enterprise onboarding projects end-to-end.

Role in brief

You'll be the client's single point of accountability from signed contract through to live operations - discovery, solution design, configuration, integrations, data migration, testing, training, cutover and hypercare. These are complex, high-stakes replacement programmes anchored to real-world deadlines (a season opening, a sailing schedule, a ticket on-sale date), with stakeholders ranging from operations teams to CIOs. You won't deliver it alone - the role is about orchestrating product, engineering, support and commercial expertise, and holding the whole project to scope, schedule and budget.

What you need

  • 5+ years of project management experience delivering software implementations for large SME and enterprise clients - ideally replacing or migrating a business-critical platform, not greenfield rollouts alone
  • Experience delivering projects that sit inside wider digital transformation programmes, coordinating with client-side programme teams and third parties
  • Technical fluency with API-first architectures, integration patterns (REST, webhooks, batch), environments and data migration
  • A track record of on-time, on-budget delivery with disciplined scope and change control
  • Excellent communication skills - comfortable running governance with C-level stakeholders and detailed sessions with engineers

Bonus: experience in ticketing or adjacent domains - visitor attractions, heritage/cultural sector, transport/ferry/transit, live events, or hospitality tech

Bonus: a formal delivery qualification (PRINCE2, PMP, Agile/Scrum)

Project Manager – SaaS Ticketing Platform employer: Salt Digital Recruitment

Join a forward-thinking Digital Banking team that values innovation and quality, where your expertise as a Quality Assurance Test Engineer will directly impact the delivery of cutting-edge insurance products. With a collaborative work culture that encourages professional growth and the use of advanced AI tools, you'll thrive in an environment that prioritises excellence and continuous improvement. Located in a vibrant area, this role offers unique opportunities to engage with a diverse range of projects while contributing to the success of a company dedicated to enhancing customer experiences.

Salt Digital Recruitment

Contact Details:

Salt Digital Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Project Manager – SaaS Ticketing Platform

Join Local Tech Meetups

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Contribute to Open Source Projects

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We think you need these skills to ace Project Manager – SaaS Ticketing Platform

Project Management
Client Onboarding
Software Implementations
Digital Transformation
API-first Architectures
Integration Patterns (REST, webhooks, batch)
Data Migration

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Salt Digital Recruitment.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Salt Digital Recruitment and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Salt Digital Recruitment

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Salt Digital Recruitment uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.