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- Tasks: Support onboarding and implementation of a digital project delivery platform for enterprise clients.
- Company: Join a fast-growing SaaS company revolutionising construction collaboration.
- Benefits: Enjoy a competitive salary, bonus, and benefits in a supportive office environment.
- Why this job: Be part of a high-performing team transforming the construction industry with innovative solutions.
- Qualifications: 2-4+ years in client-facing roles within SaaS; construction knowledge preferred.
- Other info: Office-based role in London, no remote work options available.
The predicted salary is between 45000 - 60000 £ per year.
Professional Services Consultant – Construction SaaS / Digital Project Delivery
London – Office Based (5 Days per Week)
We’re partnered with a well-established and fast-growing SaaS company that provides digital project delivery and collaboration solutions to the construction and infrastructure sector. Their platform is used on some of the world’s most complex construction programmes-helping contractors, developers, and owners manage documents, workflows, and supply chain interactions at scale.
They’re now looking for a Professional Services Consultant to join their delivery team in London. This is a client-facing, office-based role (5 days per week) supporting onboarding, configuration, and ongoing implementation of the platform for enterprise clients across the built environment.
The Role
As a Professional Services Consultant, you’ll act as the bridge between the customer and the product-ensuring smooth rollout, user adoption, and long-term value realisation.
Key responsibilities include:
- Lead client onboarding, configuration, and implementation of digital project delivery solutions
- Conduct discovery sessions to gather requirements and advise on best practice setup
- Deliver workshops, system training, and post-go-live support to ensure successful adoption
- Collaborate with internal Product and Engineering teams to support customisation and issue resolution
- Build long-term relationships with clients and act as a trusted technical advisor
What You’ll Bring
- 2-4+ years’ experience in a client-facing professional services, implementation, or solutions consulting role within a SaaS or software business
- Knowledge of the construction, engineering, or infrastructure sector strongly preferred
- Confident working with technical configurations, workflows, and user permissions
- Excellent stakeholder management, communication, and training delivery skills
- Strong attention to detail and ability to manage multiple client projects simultaneously
- Must be able to work from the London office 5 days per week (no remote option)
Why Join?
- Work with a well-known SaaS brand transforming digital collaboration in construction
- Join a high-performing delivery team with strong internal support and clear progression routes
- Office-based culture with collaboration, mentorship, and structured training
- Competitive base salary, bonus, and benefits package
- Work with some of the most recognised names in global infrastructure and real estate
If you’re an experienced client-facing SaaS professional with a background in construction or project delivery-and you’re looking for an office-based role in London-we’d love to have a confidential conversation.
*Rates depend on experience and client requirements
Job Information
Job Reference: JO-2507-355029
Salary: £45000.00 – £60000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: 18/09/2025
Job Industries: Account Management & Customer Success Jobs
Job Locations: Greater London
Job Types: Permanent
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Professional Services Consultant employer: Salt Digital Recruitment
Contact Detail:
Salt Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Consultant
✨Tip Number 1
Familiarise yourself with the specific SaaS solutions used in the construction sector. Understanding the nuances of digital project delivery will help you speak confidently about how you can add value to clients during interviews.
✨Tip Number 2
Network with professionals in the construction and SaaS industries. Attend relevant events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you insights to discuss in your conversations with us.
✨Tip Number 3
Prepare to demonstrate your stakeholder management skills. Think of examples from your past experiences where you've successfully managed client relationships or led training sessions, as these are crucial for the role.
✨Tip Number 4
Research our company culture and values. Being able to articulate why you want to work with us and how you align with our mission will set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Professional Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within SaaS or software businesses. Emphasise any experience you have in the construction or infrastructure sector, as this is strongly preferred.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to manage client onboarding and implementation processes effectively.
Highlight Key Skills: In your application, focus on key skills such as stakeholder management, communication, and training delivery. Provide examples of how you've successfully managed multiple projects and built long-term client relationships.
Show Enthusiasm for the Role: Convey your passion for digital project delivery and the construction industry in your application. Explain why you're excited about the opportunity to work with a well-known SaaS brand and how you can contribute to their success.
How to prepare for a job interview at Salt Digital Recruitment
✨Understand the SaaS Landscape
Familiarise yourself with the SaaS model, especially in the context of construction and project delivery. Be prepared to discuss how SaaS solutions can enhance collaboration and efficiency in the construction sector.
✨Showcase Your Client-Facing Skills
Since this role is client-facing, highlight your experience in managing client relationships. Prepare examples of how you've successfully onboarded clients or delivered training sessions in previous roles.
✨Demonstrate Technical Proficiency
Be ready to discuss your experience with technical configurations and workflows. You might be asked to explain how you would approach a specific implementation challenge, so think through potential scenarios beforehand.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and stakeholder management skills. Think of past experiences where you had to navigate complex client needs or resolve issues during a project rollout.
