At a Glance
- Tasks: Lead the creation of a groundbreaking mobile app from scratch, shaping community and brand connection.
- Company: Dynamic eCommerce company focused on innovative customer experiences.
- Benefits: Competitive pay, remote-first work, and the chance to shape a new product.
- Other info: Join a passionate team in a fast-paced environment with great growth potential.
- Why this job: Be part of an exciting journey to build something meaningful that connects with customers.
- Qualifications: Experience in launching consumer apps and strong stakeholder management skills.
My client are midway through a migration to Shopify. As part of this evolution, they are designing and building their mobile app from scratch. The current app is essentially a mobile extension of their website: shopping‑focused and functional. They intend for the new app to be something more ambitious – a place where customers feel genuine connection to the brand, products and suppliers of the products they sell. Alongside the app, there is a need to define the community vision for the Shopify website, so this role starts broader than just mobile and narrows into a clear app strategy from there.
This is a zero‑to‑one product leadership role. You’ll join a few months ahead of the team, giving you the space to do the discovery and strategic work properly before the build begins.
Early Priorities- Define the community strategy across platforms – what does community look like on the website and in the app?
- Shape the app vision in close collaboration with design, product, tech, and stakeholders
- Lead stakeholder alignment across a business that will have strong opinions and a lot of enthusiasm
- Partner with app designers and engineers to create a detailed build and roll‑out plan
- Lead the team through delivery
- Proven experience taking a consumer app from zero to one – you’ve owned vision, led discovery, and shipped
- Background in eCommerce, with experience in businesses with community, loyalty, or subscription models
- Strong stakeholder management skills – comfortable leading without authority, aligning people across functions
- Fast‑paced and collaborative – you thrive in a quick environment
- Commercially minded, genuine customer empathy; able to get under the skin of our customers and strategy
A blank canvas, a passionate customer base, a business that genuinely cares about the relationship it has with its customers – and a product that has the potential to become the heartbeat of the brand and company experience. If you’re someone who gets excited by building something meaningful from scratch, this is the role for you.
Get in touch to find out more and apply.
