Omni-Channel CRM Strategist & Retention Leader

Omni-Channel CRM Strategist & Retention Leader

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Salt Digital Recruitment

At a Glance

  • Tasks: Lead CRM strategies and manage a team for multi-channel performance.
  • Company: Join Salt Digital Recruitment, a leader in innovative marketing solutions.
  • Benefits: Competitive salary based on experience and opportunities for growth.
  • Other info: Dynamic role with a focus on reporting and optimisation.
  • Why this job: Make an impact by optimising CRM strategies across various channels.
  • Qualifications: 5+ years in data-driven marketing and expertise in CRM platforms.

The predicted salary is between 50000 - 65000 £ per year.

Salt Digital Recruitment is seeking an experienced CRM Manager to lead the planning and execution of CRM strategies. You will manage a team and ensure best-in-class performance across multiple channels including Email, SMS, and Web Push.

The ideal candidate will have over 5 years of experience in data-driven marketing and a strong understanding of CRM platforms like Braze, Adobe, or IBM.

This role includes significant responsibilities for reporting and optimisation, with competitive rates depending on experience.

Omni-Channel CRM Strategist & Retention Leader employer: Salt Digital Recruitment

At Salt Digital Recruitment, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Omni-Channel CRM Strategist & Retention Leader, you will benefit from competitive remuneration, ongoing professional development opportunities, and the chance to lead a talented team in a vibrant location. Join us to make a meaningful impact in the digital marketing landscape while enjoying a supportive environment that values innovation and collaboration.

Salt Digital Recruitment

Contact Details:

Salt Digital Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Omni-Channel CRM Strategist & Retention Leader

Tip Number 1

Network like a pro! Reach out to your connections in the CRM space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't advertised.

Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past CRM strategies and successes. This will give potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by brushing up on the latest trends in omni-channel marketing. Be ready to discuss how you've used data-driven insights to optimise campaigns in the past.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find roles that match your skills, so take advantage of it and get your application in today!

We think you need these skills to ace Omni-Channel CRM Strategist & Retention Leader

CRM Strategy Development
Team Management
Email Marketing
SMS Marketing
Web Push Notifications
Data-Driven Marketing
CRM Platforms (Braze, Adobe, IBM)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Omni-Channel CRM Strategist & Retention Leader. Highlight your experience with CRM platforms like Braze, Adobe, or IBM, and showcase your data-driven marketing skills.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements in CRM strategy and how you've led teams to success in the past.

Showcase Your Analytical Skills:Since this role involves reporting and optimisation, be sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing numbers that back up your claims!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Salt Digital Recruitment

Know Your CRM Platforms

Make sure you brush up on your knowledge of CRM platforms like Braze, Adobe, or IBM. Be ready to discuss how you've used these tools in your previous roles and the impact they had on your strategies.

Showcase Your Data-Driven Mindset

Prepare examples that highlight your experience with data-driven marketing. Discuss specific campaigns where you used data to inform decisions and optimise performance across channels like Email, SMS, and Web Push.

Team Leadership Experience

Since this role involves managing a team, be ready to share your leadership style and experiences. Talk about how you've motivated your team, handled challenges, and ensured best-in-class performance.

Prepare for Reporting and Optimisation Questions

Expect questions around reporting and optimisation strategies. Have concrete examples ready that demonstrate how you've tracked performance metrics and made adjustments to improve results.