At a Glance
- Tasks: Lead enterprise onboarding projects for a cutting-edge SaaS ticketing platform.
- Company: Fast-growing SaaS provider serving major cultural and heritage attractions.
- Benefits: Competitive salary, bonus potential, hybrid work, and professional growth opportunities.
- Other info: Dynamic role with opportunities to work with C-level stakeholders and diverse teams.
- Why this job: Make a real impact by transforming ticketing systems for high-profile clients.
- Qualifications: 5+ years in project management with software implementations and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
I'm working with a fast-growing SaaS ticketing platform provider serving the most demanding visitor-economy operators - large heritage and cultural attractions, ferry operators, and large-scale ticketed events. For their clients, ticketing sits at the mission-critical core of the business, so when a client comes on board it's usually replacing an incumbent platform as part of a wider digital transformation. They're now hiring a Project Manager to own these enterprise onboarding projects end-to-end.
Role in brief
You'll be the client's single point of accountability from signed contract through to live operations - discovery, solution design, configuration, integrations, data migration, testing, training, cutover and hypercare. These are complex, high-stakes replacement programmes anchored to real-world deadlines (a season opening, a sailing schedule, a ticket on-sale date), with stakeholders ranging from operations teams to CIOs. You won't deliver it alone - the role is about orchestrating product, engineering, support and commercial expertise, and holding the whole project to scope, schedule and budget.
What you need
- 5+ years of project management experience delivering software implementations for large SME and enterprise clients - ideally replacing or migrating a business-critical platform, not greenfield rollouts alone
- Experience delivering projects that sit inside wider digital transformation programmes, coordinating with client-side programme teams and third parties
- Technical fluency with API-first architectures, integration patterns (REST, webhooks, batch), environments and data migration
- A track record of on-time, on-budget delivery with disciplined scope and change control
- Excellent communication skills - comfortable running governance with C-level stakeholders and detailed sessions with engineers
Bonus:
- Experience in ticketing or adjacent domains - visitor attractions, heritage/cultural sector, transport/ferry/transit, live events, or hospitality tech
- A formal delivery qualification (PRINCE2, PMP, Agile/Scrum)
*Rates depend on experience and client requirements
Project Manager – SaaS Ticketing Platform in London employer: Salt Digital Recruitment
Join a forward-thinking Digital Banking team that values innovation and quality, where your expertise as a Quality Assurance Test Engineer will directly impact the delivery of cutting-edge insurance products. With a collaborative work culture that encourages professional growth and the use of advanced AI tools, you'll thrive in an environment that prioritises excellence and continuous improvement. Located in a vibrant area, this role offers unique opportunities to engage with a diverse range of projects while contributing to the success of a company dedicated to enhancing customer experiences.
