PAM Process Automation Business Analyst – London

PAM Process Automation Business Analyst – London

London Full-Time 70000 - 90000 £ / year (est.) No working from home possible
Salt Digital Recruitment

At a Glance

  • Tasks: Analyse and automate Privileged Access Management processes using CyberArk.
  • Company: Leading banking client in London with a focus on cybersecurity.
  • Benefits: Competitive daily rate, flexible working arrangements, and professional growth opportunities.
  • Other info: Dynamic role with opportunities for collaboration and innovation in a regulated environment.
  • Why this job: Join a strategic initiative to enhance security and make a real impact in the banking sector.
  • Qualifications: 5+ years as a Business Analyst with CyberArk expertise and strong analytical skills.

The predicted salary is between 70000 - 90000 £ per year.

We are seeking a Senior Business Analyst to support a strategic Privileged Access Management (PAM) automation initiative, with CyberArk as the core PAM platform. The role will focus on analysing, designing and operationalising automated PAM lifecycle processes, including privileged account onboarding, offboarding, modifications, safe management, permissions management and associated operational controls. Working closely with the Project Lead, PAM Engineers, CyberArk Administrators, Infrastructure, DevOps and Operations teams, you will capture and define requirements, document business processes, develop operating procedures and ensure successful transition into business-as-usual operations.

Key Responsibilities

  • Gather, analyse and document business, functional and non-functional requirements.
  • Define and document end-to-end PAM lifecycle processes and automation requirements.
  • Create process maps, use cases, SOPs and operational procedures.
  • Analyse current PAM operations, workloads, pain points and automation opportunities.
  • Define acceptance criteria and support testing, validation and business sign-off.
  • Support business case development, including benefits, KPIs and success measures.
  • Facilitate workshops with business, security, infrastructure and operational stakeholders.
  • Support operational readiness, service transition and adoption activities.
  • Ensure traceability of requirements throughout the project lifecycle.
  • Produce clear stakeholder reporting, presentations and governance artefacts.

Required Experience

  • 5+ years' experience as a Business Analyst within IT, Cyber Security, Infrastructure or IAM programmes.
  • Strong understanding of Identity & Access Management (IAM) and Privileged Access Management (PAM).
  • Experience working with CyberArk or similar PAM platforms.
  • Proven ability to document business processes, requirements, use cases and operating procedures.
  • Experience supporting process automation and operational transformation initiatives.
  • Strong stakeholder management and workshop facilitation skills.
  • Experience defining acceptance criteria and supporting UAT activities.
  • Excellent analytical, communication and documentation skills.
  • Experience working within Agile and/or traditional delivery environments.
  • Professional level English.

Desirable Experience

  • Experience working on CyberArk implementations or PAM transformation programmes.
  • Understanding of PAM automation, workflow integration and DevOps environments.
  • Exposure to Infrastructure as Code, APIs, CI/CD pipelines or automation tooling.
  • Experience within highly regulated environments such as Financial Services.
  • Knowledge of IAM governance, compliance and audit requirements.
  • Business Analysis certifications (CBAP, CCBA, ECBA or equivalent).

Personal Attributes

  • Structured and detail-oriented.
  • Strong analytical and problem-solving skills.
  • Excellent stakeholder engagement and communication abilities.
  • Process improvement mindset.
  • Able to work autonomously and collaboratively.
  • Outcome-focused with a strong appreciation for security, controls and operational resilience.
  • A strong team player and relationship builder.

PAM Process Automation Business Analyst – London employer: Salt Digital Recruitment

As a leading employer in the banking sector, we offer a dynamic work environment in London that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diverse perspectives. Join us to be part of a strategic initiative that not only enhances your career but also contributes to the security and efficiency of our operations.

Salt Digital Recruitment

Contact Details:

Salt Digital Recruitment Recruitment Team

We think you need these skills to ace PAM Process Automation Business Analyst – London

CyberArk Expertise
Privileged Access Management (PAM)
Identity & Access Management (IAM)
Business Process Documentation
Requirements Gathering
Process Automation
Stakeholder Management