At a Glance
- Tasks: Provide 1st/2nd line IT support and manage service desk tickets.
- Company: Join a dynamic team at Salt Digital Recruitment in Hampshire.
- Benefits: Competitive salary of £26,000-£28,000 and hybrid working options.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your IT career while helping users solve tech issues.
- Qualifications: Strong troubleshooting skills and effective communication are a must.
The predicted salary is between 26000 - 28000 £ per year.
Salt Digital Recruitment is seeking an IT Support Engineer to join their team in Hampshire. This permanent role involves providing BAU support across users, devices, and core systems. The company offers a competitive salary of £26,000-£28,000 per annum.
The successful candidate will be responsible for:
- 1st/2nd line support via the service desk
- Managing tickets
- Configuring IT equipment
- Maintaining Active Directory and M365 accounts
Strong troubleshooting skills and effective communication are essential.
IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support in London employer: Salt Digital Recruitment
Salt Digital Recruitment is an excellent employer that fosters a collaborative and innovative work culture in Hampshire. With a focus on employee growth, the company provides ongoing training and development opportunities, ensuring that IT Support Engineers can enhance their skills while contributing to meaningful projects. The hybrid working model offers flexibility, making it an attractive place for those seeking a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Salt Digital Recruitment on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our troubleshooting skills and how we handle user issues effectively.
✨Tip Number 3
Don’t forget to highlight our communication skills! In IT support, being able to explain technical issues in simple terms is key. Let’s practice articulating our thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match what Salt Digital is looking for in an IT Support Engineer.
We think you need these skills to ace IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with 1st/2nd line support and any relevant IT skills. We want to see how you can bring your troubleshooting expertise to our team!
Show Off Your Communication Skills:Since effective communication is key in this role, don’t forget to showcase examples where you've successfully communicated technical issues to non-technical users. We love seeing that ability!
Be Specific About Your Experience:When detailing your past roles, be specific about the systems and tools you've worked with, like Active Directory and M365. This helps us understand how you fit into our tech stack.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 1st/2nd line support, Active Directory, and M365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Familiarise Yourself with BAU Support
Understand what Business As Usual (BAU) support entails. Be prepared to discuss how you would manage tickets and prioritise tasks effectively, as well as any tools or systems you’ve used in previous roles to streamline support processes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the tools they use, or their approach to IT support. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
