At a Glance
- Tasks: Support and manage Google Workspace, providing top-notch user assistance and troubleshooting.
- Company: Join a leading tech firm in Central London with a vibrant work culture.
- Benefits: Earn £250 per day with opportunities for professional growth and skill enhancement.
- Other info: Onsite role with a dynamic team and potential for career advancement.
- Why this job: Be at the forefront of tech support, making a difference in users' daily experiences.
- Qualifications: Strong experience with Google Workspace and confident in Mac and Windows environments.
End User Support Engineer - Google Workspace
Central London (Onsite Mon-Fri) £250 per day SC Cleared (or eligible)
Key Responsibilities- Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar)
- Manage users, permissions, security settings, SSO & MDM
- Provide Mac (70%) and PC (30%) support
- Hardware deployment, patching, upgrades & AV support (Logitech/Yealink)
- Resolve incidents across software, hardware, LAN/Wi-Fi/VPN
- Handle onboarding/offboarding and user access management
- Maintain clear ticket documentation and knowledge base updates
- Strong Google Workspace Admin experience
- Confident across Mac & Windows environments
- Experience with ITSM tools (e.g. Jira)
- Knowledge of SSO, identity management & endpoint support
- Excellent customer-facing skills
- Certifications in Google Workspace, Slack, Airtable or ITIL desirable
Google Workspace Support – Level 3 – £250 per day in London employer: Salt Digital Recruitment
Join a forward-thinking Digital Banking team that values innovation and quality, where your expertise as a Quality Assurance Test Engineer will directly impact the delivery of cutting-edge insurance products. With a collaborative work culture that encourages professional growth and the use of advanced AI tools, you'll thrive in an environment that prioritises excellence and continuous improvement. Located in a vibrant area, this role offers unique opportunities to engage with a diverse range of projects while contributing to the success of a company dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Google Workspace Support – Level 3 – £250 per day in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Google Workspace. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Google Workspace, Mac, and PC support, consider creating a portfolio or a mini-project that highlights your expertise. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common scenarios you might face as a Level 3 Support Engineer. Think about how you’d handle user access management or resolve incidents across different platforms.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Google Workspace Support – Level 3 – £250 per day in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Google Workspace and your skills in both Mac and Windows environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Google Workspace and how your customer-facing skills make you a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your ITSM Knowledge:If you've got experience with ITSM tools like Jira, make sure to mention it! We’re keen on candidates who can manage incidents effectively, so share any relevant examples of how you’ve used these tools in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Google Workspace Inside Out
Make sure you brush up on your Google Workspace knowledge. Familiarise yourself with all the tools like Gmail, Drive, and Docs, as well as user management and security settings. Being able to discuss specific features and how you've used them in past roles will show you're the right fit.
✨Show Off Your Customer Service Skills
Since this role involves a lot of end-user support, be prepared to share examples of how you've handled customer queries or issues in the past. Highlight your communication skills and how you ensure users feel supported and valued.
✨Get Comfortable with ITSM Tools
If you have experience with ITSM tools like Jira, make sure to mention it! Be ready to discuss how you've used these tools for ticketing and incident management. If you haven't used them before, do a bit of research to understand their purpose and functionality.
✨Prepare for Technical Questions
Expect some technical questions related to both Mac and Windows environments. Brush up on common troubleshooting steps and be ready to explain your thought process when resolving issues. This will demonstrate your problem-solving skills and technical expertise.
