At a Glance
- Tasks: Lead user research for a subscription-based digital product across web and mobile.
- Company: Join a dynamic team focused on innovative digital experiences.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Other info: Collaborate with diverse teams and travel to Nottingham for insights.
- Why this job: Make a real impact by optimising user experiences in a fast-paced environment.
- Qualifications: Experience in subscription products and strong qualitative research skills required.
The predicted salary is between 130000 - 130000 £ per year.
Contract Overview
Senior User Researcher (Freelance Contract) – we are hiring to support a subscription‑based digital product across web and mobile app. This hands‑on contract role focuses on discovery, monetisation, and subscription experience optimisation. It’s suitable for an experienced researcher comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction.
Contract Details
- Start date: ASAP / mid‑January
- Contract length: Initial 3 months (strong possibility to extend)
- Location: London (Victoria)
- Work pattern: Hybrid – 2 days per week on‑site (cannot be remote)
- Travel: Regular travel to Nottingham is required
- Work schedule: Full‑time, Monday‑Friday
- Reporting to: Product and Design leadership
- IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader)
- Day rate: £500 per day
Key Responsibilities
- Lead end‑to‑end user research across subscription journeys on web and app
- Plan and research to validate freemium models, pricing, and monetisation
- Run discovery activities, including user interviews, usability testing, and concept validation
- Design research plans covering both tactical improvements and strategic redesign initiatives
- Analyse and synthesise research findings into clear, actionable insights
- Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders
- Champion human‑centred design, accessibility, and usability across the product lifecycle
Required Experience
- Background in subscription‑based products and/or e‑commerce preferred
- Strong qualitative research skills (quantitative experience beneficial)
- Confidently framing research questions, defining hypotheses, and selecting methodologies
- Experience using remote research tools (e.g., UserTesting or similar)
- Familiarity with analytics platforms
Rates depend on experience and client requirements.
Freelance Senior UX Researcher in London employer: Salt Digital Recruitment
As a Freelance Senior UX Researcher with us, you'll be part of a dynamic team dedicated to enhancing user experiences for our subscription-based digital products. Our London (Victoria) location offers a vibrant work culture that values collaboration and innovation, while the hybrid work pattern allows for flexibility and balance. We prioritise employee growth through hands-on projects and opportunities to influence product direction, making this an ideal role for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Senior UX Researcher in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for freelance opportunities. You never know who might have a lead or can refer you to someone looking for a Senior UX Researcher.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your best research projects, especially those related to subscription-based products. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to discuss how you've influenced product direction through your research. Use specific examples that demonstrate your impact and how you tackled ambiguity.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance of standing out in the application process. Don’t forget to tailor your application to highlight your relevant experience!
We think you need these skills to ace Freelance Senior UX Researcher in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with subscription-based products and user research. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Research Skills:In your application, emphasise your qualitative research skills and any experience you have with remote research tools. We’re looking for someone who can confidently frame research questions and translate findings into actionable insights.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Research Inside Out
Make sure you’re well-versed in the latest trends and methodologies in UX research, especially around subscription models. Be ready to discuss your past projects and how they relate to the role, showcasing your ability to translate research into actionable insights.
✨Prepare for Stakeholder Engagement
Since this role involves influencing senior stakeholders, practice articulating your research findings clearly and persuasively. Think about how you can demonstrate your experience in collaborating with cross-functional teams and how you’ve successfully championed user-centred design in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you approach ambiguity and tackle complex research challenges. Use specific examples from your experience where you’ve designed research plans that led to significant product improvements or strategic redesigns.
✨Familiarise Yourself with Tools and Analytics
Brush up on the remote research tools you’ve used, like UserTesting, and be ready to talk about how you’ve leveraged analytics platforms in your research. This will show that you’re not only experienced but also adaptable to the tools that the company may use.
