At a Glance
- Tasks: Lead multi-channel campaigns and connect creative teams with brand stakeholders.
- Company: Major UK consumer brand with a strong social purpose.
- Benefits: Competitive salary, bonus scheme, private medical cover, and wellness support.
- Other info: Join a growing in-house agency with excellent career development opportunities.
- Why this job: Shape impactful campaigns seen by millions and influence creative standards.
- Qualifications: Experience in agency roles and delivering integrated campaigns across various channels.
The predicted salary is between 49000 - 49000 £ per year.
Salary: Up to £49,000
Location: London and Watford (dual-site)
Work Pattern: Hybrid, typically three days in the office
About the Company
Our client is a major UK consumer brand undergoing a significant transformation, with a strong social purpose at its core. They are building a high‑performing in‑house agency designed to deliver bold, social‑first, audience‑led creative at scale.
Role
This is a pivotal role sitting at the heart of a newly established in‑house creative studio. You will act as the key interface between brand stakeholders and creative teams, leading the end‑to‑end delivery of integrated, multi‑channel campaigns. From BAU through to exciting new campaign launches, you will help shape creative output across a portfolio of high‑profile, nationally recognised products.
Key Responsibilities
- Manage the end‑to‑end delivery of multi‑channel campaigns, from briefing through to production and final delivery.
- Act as the primary point of contact between brand, creative, production and media teams.
- Translate client briefs into clear, actionable plans that drive impactful creative work.
- Oversee timelines, budgets, stakeholder feedback and asset delivery.
- Build strong relationships with internal teams and external agency partners.
- Lead campaign reporting, tracking performance and identifying optimisation opportunities.
- Support reactive and fast‑turnaround content without compromising quality.
About You
- Proven experience in an agency environment, ideally as a strong Account Manager ready to step up or an early‑stage Senior Account Manager.
- Experience delivering integrated campaigns across channels including social, OOH, radio, VOD or TV.
- Strong understanding of the creative and production process end‑to‑end.
- Highly organised, process‑driven and confident managing multiple projects simultaneously.
- Able to balance stakeholder management with creative judgement.
- A proactive communicator with the ability to build trust across teams.
Nice to Haves
- Experience working on retail or FMCG‑style brands.
- Exposure to social‑first campaigns or fast‑paced content production.
- Understanding of media playout and asset trafficking processes.
Benefits
- Bonus scheme.
- Matched pension contributions up to 8.5%.
- 26 days holiday plus additional leave and bank holidays.
- Private medical cover.
- Wellness allowance and access to fitness and wellbeing support.
- Life assurance and enhanced parental leave.
Why would you want to join/do the job?
You will work on campaigns seen by millions across the UK, with tangible, real‑world impact. This is an opportunity to be part of a growing in‑house agency where you can help shape ways of working, influence creative standards, and deliver standout work that contributes to meaningful social outcomes.
Client Services Manager in London employer: Salt Digital Recruitment
Join a dynamic and purpose-driven company that is at the forefront of transformation in the consumer brand space. With a strong emphasis on employee well-being, you will enjoy a hybrid work pattern, generous holiday allowance, and a supportive culture that fosters professional growth and creativity. This role offers the unique opportunity to influence high-profile campaigns that resonate with millions, making your work not only impactful but also deeply rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Salt Digital Recruitment and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Salt Digital Recruitment are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Salt Digital Recruitment on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Salt Digital Recruitment. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Services Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Salt Digital Recruitment. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Salt Digital Recruitment:Show us that you’ve done your homework! In your application, briefly mention what you admire about Salt Digital Recruitment’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Salt Digital Recruitment
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Salt Digital Recruitment will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Salt Digital Recruitment, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
