Business Analyst (IAM, SailPoint, CyberArk) – Urgent in London

As a Business Analyst within the IDAM 2.0 Programme, you will play a key role in delivering new systems and enhancing existing ones across the organisation's identity and access ecosystem. Acting as the bridge between business and technology, you will analyse needs, define requirements, and guide delivery teams to ensure the successful implementation of IAM solutions. This role blends traditional Business Analysis expertise with a strong understanding of Identity and Access Management principles, tools, and processes.

Key Objectives

• Support the Project Lead in defining the scope, objectives, and constraints within the IAM domain.
• Collect, analyse, and document business and technical requirements, transforming them into actionable deliverables.
• Develop and maintain the benefits realisation profile, ensuring traceability of business value and ownership.
• Provide expertise on Mainframe LAM processes, data, and roles.
• Define clear and testable acceptance criteria to validate delivery outcomes.
• Analyse the Target Operating Model (TOM) and migration strategy to refine scope, identify changes, and support implementation.
• Contribute to resource planning and demand management for Business Analysis activities across the IDAM portfolio.

Key Responsibilities

• Lead feasibility studies and risk assessments to support business and technical decision‑making.
• Work closely with Business and IT stakeholders to elicit, validate, and document functional and non‑functional requirements.
• Define the approach for data analysis, migration, and data cleansing.
• Model and optimise business processes using BPMN tools (e.g. Adonis, Visio).
• Support solution design, integration, and migration strategies to ensure seamless transition between current and target environments.
• Collaborate with Change Management teams to assess and manage the business impact of new IAM capabilities.
• Analyse and document security risks and dependencies, leveraging existing mitigations and controls.
• Facilitate clear and continuous communication between business, IT, and delivery teams throughout the project lifecycle.
• Contribute to test planning, validation, and traceability to ensure solution quality and readiness.
• Maintain and update documentation such as Standard Operating Procedures (SOPs), user guides, and training materials.
• Ensure operational readiness of the delivered solution, following internal methodologies and quality standards.

Required Skills and Experience

• 3‑5 years' experience as a Business Analyst, ideally within cybersecurity, IAM, or a regulated IT environment.
• Strong understanding of Identity and Access Management concepts, including access provisioning/deprovisioning, RBAC, JML processes, ServiceNow integration, and security standards (e.g. SAML, OAuth).
• Hands‑on experience onboarding applications into IAM platforms and implementing process improvements.
• Strong analytical and problem‑solving skills with the ability to interpret data and drive informed decisions.
• Excellent communication and stakeholder management skills – comfortable engaging with both technical teams and senior stakeholders.
• Skilled in business process modelling and documentation (BPMN).
• Familiarity with agile methodologies and working in cross‑functional agile teams.
• Proficiency with data analysis and visualisation tools (e.g. Excel, Power BI, Tableau).
• Understanding of data management, governance, and data quality principles.
• Professional proficiency in English (spoken and written).