At a Glance
- Tasks: Provide 1st/2nd line IT support and manage service desk tickets.
- Company: Join a dynamic team at Salt Digital Recruitment in Hampshire.
- Benefits: Competitive salary of £26,000-£28,000 and hybrid working options.
- Other info: Be part of a supportive environment focused on user satisfaction.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: Strong troubleshooting skills and effective communication are a must.
The predicted salary is between 26000 - 28000 £ per year.
Salt Digital Recruitment is seeking an IT Support Engineer to join their team in Hampshire. This permanent role involves providing BAU support across users, devices, and core systems. The company offers a competitive salary of £26,000-£28,000 per annum.
The successful candidate will be responsible for:
- 1st/2nd line support via the service desk
- Managing tickets
- Configuring IT equipment
- Maintaining Active Directory and M365 accounts
Strong troubleshooting skills and effective communication are essential.
IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support employer: Salt Digital Recruitment
Salt Digital Recruitment is an excellent employer that fosters a collaborative and innovative work culture in Hampshire. With a focus on employee growth, the company provides ongoing training and development opportunities, ensuring that IT Support Engineers can enhance their skills while enjoying a competitive salary and a supportive team environment. The hybrid/onsite role allows for flexibility, making it an attractive option for those seeking a meaningful career in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support
✨Tip Number 1
Network like a pro! Reach out to current IT Support Engineers on LinkedIn or at local tech meetups. A friendly chat can lead to insider info about job openings and company culture.
✨Tip Number 2
Show off your troubleshooting skills in interviews! Prepare some real-life examples of how you've solved tech issues before. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, tailor your approach to show why you're the perfect fit for their team.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application directly, so make sure to submit it there. It’s a great way to stand out from the crowd!
We think you need these skills to ace IT Support Engineer (Hybrid/Onsite) – BAU & End-User Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with 1st/2nd line support and any relevant IT skills. We want to see how your background fits the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Effective communication is key in this role. In your application, demonstrate how you've successfully communicated with users or resolved issues in the past. We’re looking for clarity and confidence!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 1st/2nd line support, Active Directory, and M365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Familiarise Yourself with the Company
Do a bit of research on Salt Digital Recruitment and their work culture. Understanding their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and what success looks like in this position. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
