At a Glance
- Tasks: Lead exciting CRM campaigns and drive efficiency in a fast-paced retail environment.
- Company: Join a major UK retailer known for its dynamic culture.
- Benefits: Competitive daily rate, flexible working, and the chance to make an impact.
- Other info: Immediate start with opportunities for growth in a vibrant team.
- Why this job: Be at the forefront of CRM innovation and shape customer experiences.
- Qualifications: Experience with Ometria and strong communication skills are essential.
The predicted salary is between 40000 - 60000 £ per year.
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract.
Responsibilities
- Owning the operational delivery of daily broadcast campaigns
- Managing segment selection and stakeholder sign-off
- Creating a time-tracking and capacity framework for CRM builds
- Driving efficiency and consistency in Ometria builds
- Supporting and coaching three CRM builders, helping evolve build approaches
- Leading QA tracking, logging errors and producing weekly error-rate reports
- Producing clear documentation, checklists and repeatable processes for monthly campaigns
Qualifications
- Hands-on Ometria experience (essential)
- Strong broadcast CRM delivery background in a high-volume environment
- Confident stakeholder management and communication skills
- Proactive, organised, and process-driven mindset
- Comfortable driving change and improving ways of working
This is a great opportunity to make an immediate impact in a busy retail CRM function.
CRM Manager employer: Salt Digital Recruitment
Join a leading UK retailer as a CRM Manager in West London, where you will thrive in a dynamic and supportive work environment that values innovation and collaboration. With a flexible working pattern of three days in the office and two from home, you will benefit from a culture that promotes work-life balance and professional growth, alongside opportunities to coach and develop your team. This role not only offers competitive rates but also the chance to make a significant impact in a fast-paced retail sector, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sector. Let them know you're on the lookout for a CRM Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how your Ometria experience can drive efficiency in their campaigns. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! You want to convey your hands-on experience and proactive mindset clearly. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s a great way to get noticed by hiring managers directly.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your hands-on Ometria experience and any relevant broadcast CRM delivery background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced team. Share specific examples of how you've driven efficiency and improved processes in previous roles.
Showcase Your Communication Skills:Since stakeholder management is key, make sure to demonstrate your confident communication skills in your application. We love seeing how you’ve successfully collaborated with others in high-volume environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Ometria Inside Out
Make sure you brush up on your Ometria knowledge before the interview. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the platform, but that you can leverage it effectively in a high-volume environment.
✨Showcase Your Campaign Successes
Prepare examples of successful broadcast campaigns you've managed. Highlight the strategies you used, the results achieved, and any challenges you overcame. This will demonstrate your hands-on experience and ability to drive efficiency in CRM delivery.
✨Be Ready for Stakeholder Scenarios
Expect questions about stakeholder management. Think of scenarios where you've had to manage expectations or resolve conflicts. Being able to articulate your approach to communication and collaboration will showcase your confidence and organisational skills.
✨Demonstrate Your Process-Driven Mindset
Since the role requires a proactive and process-driven approach, be prepared to discuss how you've created frameworks or documentation in previous roles. Share examples of how these processes improved efficiency or consistency in your work, especially in relation to CRM builds.
