At a Glance
- Tasks: Lead change management for digital transformation projects and support user adoption.
- Company: London Council focused on innovative digital services.
- Benefits: £450 per day, hybrid working, and potential contract extension.
- Other info: Dynamic role with opportunities to work on cutting-edge digital solutions.
- Why this job: Make a real impact in public sector digital transformation and improve service delivery.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
A London Council is seeking an experienced Change Manager to support the successful delivery of digital transformation and service improvement initiatives across the organisation. Working within Digital Services, you will play a key role in helping services adopt and embed new systems, processes and ways of working. This position will work closely with Project Managers, Business Analysts, operational teams and senior stakeholders to ensure change is effectively managed and benefits are fully realised. This is an excellent opportunity for a confident and collaborative Change Manager with experience delivering change within complex public sector or large organisational environments.
Key Responsibilities
- Lead change management activity across a portfolio of digital and transformation projects
- Support business readiness and user adoption for new systems and service changes
- Work closely with project delivery teams to ensure successful implementation and transition into BAU operations
- Engage with stakeholders across the organisation, supporting leaders and teams through periods of change
- Design and deliver communications, workshops, training plans and user support materials
- Identify and manage risks, impacts and interdependencies across multiple concurrent projects
- Support benefits realisation activity, measuring operational, customer and service improvements
- Promote continuous improvement and identify opportunities to improve service delivery through digital solutions, automation and AI
- Ensure change activity aligns with project timelines, governance and organisational priorities
Required Experience
- Proven experience delivering change management within digital transformation or service improvement programmes
- Strong stakeholder engagement and communication skills
- Experience supporting organisational change, business readiness and user adoption
- Experience working within project or programme delivery environments
- Understanding of change management principles and benefits realisation
- Ability to manage multiple priorities within fast paced environments
- Strong organisational and problem solving skills
Desirable Experience
- Previous Local Government or Public Sector experience
- Experience working within Digital Services environments
- Exposure to automation, AI or RPA initiatives
- Experience working alongside PMO, Project Managers or Business Analysts
Additional Information
- £450 per day
- Inside IR35
- Hybrid working with a minimum of 2 days onsite per week
- Initial contract opportunity with potential extension available
- Rates depend on experience and client requirements
Change Manager – Digital – London Council employer: Salt Digital Recruitment
As a Change Manager within the London Council, you will be part of a dynamic and supportive work culture that prioritises collaboration and innovation in digital transformation. The council offers competitive daily rates, hybrid working arrangements, and opportunities for professional growth, making it an excellent employer for those looking to make a meaningful impact in the public sector. With a focus on continuous improvement and employee development, this role provides a unique chance to contribute to the enhancement of services that benefit the community.
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager – Digital – London Council
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital services space, especially those who have experience with change management. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Showcase your skills in action! If you’ve got a portfolio or case studies from previous projects, bring them along to interviews. This will help us see how you’ve successfully managed change and delivered results.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’ve handled resistance to change in the past or how you’ve engaged stakeholders. We want to hear your stories, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Change Manager – Digital – London Council
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Change Manager role. Highlight your experience in digital transformation and service improvement, and don’t forget to mention any public sector work you've done. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed change in previous roles, especially in complex environments. We love a good story!
Showcase Your Stakeholder Engagement Skills:In your application, make sure to highlight your communication and stakeholder engagement skills. We’re looking for someone who can connect with various teams and leaders, so share examples of how you've effectively collaborated in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Salt Digital Recruitment
✨Know Your Change Management Principles
Brush up on your change management principles before the interview. Be ready to discuss how you've applied these in past roles, especially in digital transformation projects. This will show that you understand the core concepts and can effectively lead change.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about specific situations where you facilitated communication or managed expectations during a change process. This will demonstrate your strong stakeholder engagement skills.
✨Showcase Your Problem-Solving Skills
Be ready to discuss challenges you've faced in managing change and how you overcame them. Highlight your organisational skills and ability to juggle multiple priorities, as this is crucial in fast-paced environments like the one you'll be working in.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since you'll be designing communications and training plans, showcasing your communication skills during the interview is essential. Consider doing mock interviews to refine your delivery.
