At a Glance
- Tasks: Provide expert 3rd Line support for Microsoft infrastructure and enhance cyber security.
- Company: Join a forward-thinking organisation focused on tech and security.
- Benefits: Competitive daily rate, hands-on experience, and a chance to work on exciting projects.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Make a real difference in cyber security while developing your technical skills.
- Qualifications: Experience in 3rd Line support and knowledge of Microsoft technologies required.
The predicted salary is between 50310 - 61490 £ per year.
Technical Support Analyst (3rd Line Infrastructure) Location: Norfolk Rate: £226 per day (Inside IR35) Working Pattern: 5 days per week on site
The Opportunity
This role will provide specialist 3rd Line support across Microsoft infrastructure, identity and access management, whilst helping strengthen the organisation's cyber security through Microsoft Entra ID, Multi Factor Authentication and security compliance initiatives.
Key Responsibilities
- Provide 3rd Line support across enterprise infrastructure.
- Support Microsoft Entra ID and Hybrid Identity.
- Implement and manage Multi Factor Authentication.
- Configure Conditional Access policies.
- Support Identity & Access Management.
- Troubleshoot authentication and access issues.
- Work alongside Infrastructure, Applications and Cyber Security teams.
- Support DSPT compliance activities.
- Carry out vulnerability remediation and security hardening.
- Produce technical documentation and operational procedures.
- Support Windows Server and Microsoft 365 environments.
- Participate in infrastructure projects and upgrades.
Essential Skills
- 3rd Line Infrastructure Support.
- Microsoft Entra ID / Azure Active Directory.
- Multi Factor Authentication (MFA).
- Conditional Access.
- Identity & Access Management (IAM).
- Windows Server.
- Active Directory.
- Microsoft 365.
- Security Hardening.
- Vulnerability Management.
- Enterprise Infrastructure Support.
- Strong troubleshooting skills.
- Technical documentation.
Desirable Skills
- DSPT experience.
- Azure.
- Citrix.
- VMware.
- Microsoft Defender.
- Power Shell.
- NHS experience.
- *Rates depend on experience and client requirements
- #J-18808-Ljbffr
3rd Line Support Engineer employer: Salt Digital Recruitment
Join a forward-thinking Digital Banking team that values innovation and quality, where your expertise as a Quality Assurance Test Engineer will directly impact the delivery of cutting-edge insurance products. With a collaborative work culture that encourages professional growth and the use of advanced AI tools, you'll thrive in an environment that prioritises excellence and continuous improvement. Located in a vibrant area, this role offers unique opportunities to engage with a diverse range of projects while contributing to the success of a company dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Salt Digital Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Salt Digital Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Salt Digital Recruitment!
✨Direct Apply to Salt Digital Recruitment
Let's not forget to apply directly through the Salt Digital Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 3rd Line Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Salt Digital Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Salt Digital Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Salt Digital Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
