Payments Specialist – SalonIQ
Payments Specialist – SalonIQ

Payments Specialist – SalonIQ

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive adoption of our integrated payments solution by connecting with salon owners.
  • Company: Join SalonIQ, the UK's leading salon software platform.
  • Benefits: Competitive salary, uncapped commission, and training opportunities.
  • Why this job: Make a real impact in the beauty industry while growing your sales skills.
  • Qualifications: Experience in payments or sales, strong communication skills, and target-driven.
  • Other info: Supportive culture with opportunities for career growth in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

Location: Tunbridge WellsDepartment: Payments

About SalonIQ

SalonIQ is the UK’s leading salon software platform, supporting thousands of hair, beauty, barber, and spa businesses to run smoothly and grow profitably. From managing bookings to marketing campaigns, our platform gives salon owners the digital tools they need to thrive. An important part of that journey is helping our customers with seamless, integrated payments.

Our payments solution, powered by Stripe and fully integrated into SalonIQ, allows salons to manage both their client bookings and payments all in one place. We are now looking for a motivated Payments Specialist to help more salons unlock the benefits of our in-salon payment terminals.

The Role

The Payments Specialist will play a key role in driving adoption of SalonIQ’s in-salon payments solution. You’ll connect with salon owners who already use SalonIQ, showcasing the value of switching to our integrated payments and helping them through the onboarding process.

You will be target-driven, confident in sales conversations, and skilled at building relationships with small business owners. Using HubSpot, you will track customer engagement, manage your pipeline, and report on performance.

Key Responsibilities

  • Proactively reach out to existing SalonIQ customers (salon owners/managers) to promote our integrated in-salon payments solution.
  • Use HubSpot to manage leads, track all outreach, and monitor the sales pipeline.
  • Educate customers on the benefits of switching to SalonIQ’s card terminals, including integration, subscriptions, team member tips and ease of reconciliation.
  • Identify opportunities to upsell and cross-sell payment services to maximise transaction volumes.
  • Achieve and exceed agreed sales KPIs and performance targets.
  • Share feedback and insights with the payments and management to continually improve the customer experience.

About You

  • Experience in the payments industry (merchant services, payment processing, card terminals).
  • Proven track record in sales, upselling, or account management — ideally within SaaS or payments.
  • Confident using HubSpot (or similar CRMs) to manage outreach, track leads, and report performance.
  • Strong communication and relationship-building skills.
  • Comfortable working to KPIs and motivated by targets and commission.
  • Previous experience working with salon, spa, beauty, or hospitality businesses is desirable but not essential.

What We Offer

  • Competitive salary with uncapped commission potential.
  • Training and development on both SalonIQ and payment best practices.
  • Opportunities to grow within a fast-paced SaaS and payments team.
  • A supportive, collaborative culture where your contribution makes a real impact.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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Payments Specialist – SalonIQ employer: Salonintelligence

At SalonIQ, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Tunbridge Wells. Our collaborative culture fosters personal and professional growth, with ample training opportunities and the potential for uncapped commission in the Payments Specialist role. Join us to make a meaningful impact in the salon industry while enjoying the benefits of working with a leading software platform dedicated to empowering small businesses.
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Contact Detail:

Salonintelligence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payments Specialist – SalonIQ

Tip Number 1

Get to know SalonIQ inside out! Familiarise yourself with our platform and the benefits of our integrated payments solution. This way, when you chat with salon owners, you can confidently showcase how our tools can help them thrive.

Tip Number 2

Don’t just wait for leads to come to you; be proactive! Reach out to existing customers and engage them in conversations about how switching to our payment terminals can streamline their operations. Remember, it’s all about building those relationships!

Tip Number 3

Use HubSpot like a pro! Track your outreach and manage your pipeline effectively. Keeping everything organised will help you stay on top of your targets and make it easier to report your performance.

Tip Number 4

Always be on the lookout for upselling opportunities! When chatting with salon owners, think about how you can introduce them to additional services that could benefit their business. It’s a win-win situation!

We think you need these skills to ace Payments Specialist – SalonIQ

Sales Skills
Customer Relationship Management (CRM)
HubSpot
Payments Industry Knowledge
Account Management
Upselling
Communication Skills
Target-Driven
Performance Reporting
Customer Education
Pipeline Management
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Payments Specialist role. Highlight any experience you have in sales, payments, or working with small businesses. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your familiarity with HubSpot or similar CRMs.

Showcase Your Communication Skills: Since this role involves building relationships with salon owners, make sure your application reflects your strong communication skills. Use clear, engaging language that shows off your personality and enthusiasm for the position.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Salonintelligence

Know Your Payments Stuff

Make sure you brush up on your knowledge of the payments industry, especially around merchant services and card terminals. Being able to speak confidently about how SalonIQ's integrated payments work will show that you're serious about the role.

Showcase Your Sales Skills

Prepare examples from your past experiences where you've successfully upsold or managed accounts. Highlighting your track record in sales will demonstrate that you can meet and exceed those KPIs they’re looking for.

Familiarise Yourself with HubSpot

Since you'll be using HubSpot to manage leads and track performance, it’s a good idea to get comfortable with the platform beforehand. If you can discuss how you’ve used similar CRMs in the past, that’ll definitely impress them.

Build Rapport with the Interviewer

Remember, this role is all about building relationships with salon owners. Practice your communication skills and be ready to engage in a friendly conversation during the interview. Showing that you can connect with people will go a long way!

Payments Specialist – SalonIQ
Salonintelligence

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