Wholesale Operations Executive

Wholesale Operations Executive

Reporting to: Head of Wholesale Operations

Collaborating with: Sales, Logistics, Finance, Production, E-Commerce

Location: Clerkenwell, London (Office-Based)

About SALONI

SALONI is a womenswear brand and global creative studio founded in London by Saloni Lodha in 2011. Known for signature shapes, intricate embroideries, and exuberant prints, the brand has developed a multidimensional ecosystem where fashion intersects with cultural initiatives, immersive environments, and artistic collaborations. The company has built a strong international wholesale business (particularly in the USA) and has a successful and growing Direct to Consumer business through its own website.

Position Overview

The core focus of the role is supporting the Wholesale department in delivering excellent service to the global client base. This position ensures the accurate processing of sales orders, seamless communication with international agents, and strict adherence to vendor compliance and EDI protocols for major global retailers.

Key Responsibilities

• Process all Key Account Sales orders into the order management system (Zedonk) according to agreed seasonal schedules.
• Assist the Sales department with the closing of seasonal order-books, roll-ups, and the issuance of order confirmations.
• Liaise with nominated sales agents regarding brand queries, order amendments, cancellations, and exclusive requests.
• Support the Sales department in the preparation of off-price trading orders and seasonal sales analysis packs.
• Distribute weekly ATS (Available to Sell) stock reports to relevant stakeholders.
• Manage outbound shipments from warehouse for the US market.
• Prepare pick tickets, invoices, and credit notes; issue dispatch notifications and tracking details to wholesale clients.
• Coordinate credit card payment procurement via factors and arrange deposit collections for USA customers pre-production.
• Manage and update the client logistics and credit control database to provide accurate data to the Finance team.
• Prepare month-end reporting for stock, invoicing, credits/swaps, and stock audits.
• Check newly transmitted EDIs and prepare EDI allocations for the US market.
• Reconcile and prepare EDI-related invoices for the internal accounts team.
• Adhere to existing Vendor Compliance requirements for all US Major trading partners (e.g., Saks and Neiman Marcus).
• Monitor and maintain EDI Trade Catalogues to ensure data integrity across platforms.
• Proactively update customers on order fulfilment and distribution status.
• Communicate tracking details and monitor deliveries into client Distribution Centres (DCs).
• Manage courier pick-ups and coordinate administrative tasks for gifting and event stock movements.
• Coordinate staff allowance orders and assist the Head of Operations with ad hoc projects.

Required Systems

• ZEDONK
• JOOR
• WMS
• VC / EDI PORTALS
• EDI TRADE CATALOGUES
• MICROSOFT OFFICE

Qualifications and Skills

• Three plus years experience in International Wholesale Operations, specifically within the fashion industry.
• Proficiency in managing high-volume data entry with extreme accuracy.
• Knowledge of US Major Vendor Compliance and EDI workflows.
• Ability to work autonomously within a fast-paced team environment.
• Strong communication skills for managing relationships with sales agents and international clients.

Office Environment

Beautiful central London location in Clerkenwell with a passionate team. Immersive brand training and professional development opportunities.