At a Glance
- Tasks: Support the Wholesale department by processing sales orders and liaising with international agents.
- Company: Join SALONI, a vibrant womenswear brand known for its unique designs and cultural initiatives.
- Benefits: Enjoy a beautiful office in London, immersive training, and professional development opportunities.
- Why this job: Be part of a passionate team and make an impact in the fashion industry.
- Qualifications: Experience in wholesale operations and strong communication skills are essential.
- Other info: Fast-paced environment with opportunities for growth and creativity.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Head of Wholesale Operations
Collaborating with: Sales, Logistics, Finance, Production, E-Commerce
Location: Clerkenwell, London (Office-Based)
About SALONI
SALONI is a womenswear brand and global creative studio founded in London by Saloni Lodha in 2011. Known for signature shapes, intricate embroideries, and exuberant prints, the brand has developed a multidimensional ecosystem where fashion intersects with cultural initiatives, immersive environments, and artistic collaborations. The company has built a strong international wholesale business (particularly in the USA) and has a successful and growing Direct to Consumer business through its own website.
Position Overview
The core focus of the role is supporting the Wholesale department in delivering excellent service to the global client base. This position ensures the accurate processing of sales orders, seamless communication with international agents, and strict adherence to vendor compliance and EDI protocols for major global retailers.
Key Responsibilities
- Process all Key Account Sales orders into the order management system (Zedonk) according to agreed seasonal schedules.
- Assist the Sales department with the closing of seasonal order-books, roll-ups, and the issuance of order confirmations.
- Liaise with nominated sales agents regarding brand queries, order amendments, cancellations, and exclusive requests.
- Support the Sales department in the preparation of off-price trading orders and seasonal sales analysis packs.
- Distribute weekly ATS (Available to Sell) stock reports to relevant stakeholders.
- Manage outbound shipments from warehouse for the US market.
- Prepare pick tickets, invoices, and credit notes; issue dispatch notifications and tracking details to wholesale clients.
- Coordinate credit card payment procurement via factors and arrange deposit collections for USA customers pre-production.
- Manage and update the client logistics and credit control database to provide accurate data to the Finance team.
- Prepare month-end reporting for stock, invoicing, credits/swaps, and stock audits.
- Check newly transmitted EDIs and prepare EDI allocations for the US market.
- Reconcile and prepare EDI-related invoices for the internal accounts team.
- Adhere to existing Vendor Compliance requirements for all US Major trading partners (e.g., Saks and Neiman Marcus).
- Monitor and maintain EDI Trade Catalogues to ensure data integrity across platforms.
- Proactively update customers on order fulfilment and distribution status.
- Communicate tracking details and monitor deliveries into client Distribution Centres (DCs).
- Manage courier pick-ups and coordinate administrative tasks for gifting and event stock movements.
- Coordinate staff allowance orders and assist the Head of Operations with ad hoc projects.
Required Systems
- ZEDONK
- JOOR
- WMS
- VC / EDI PORTALS
- EDI TRADE CATALOGUES
- MICROSOFT OFFICE
Qualifications and Skills
- Experience in International Wholesale Operations, specifically within the fashion industry.
- Proficiency in managing high-volume data entry with extreme accuracy.
- Knowledge of US Major Vendor Compliance and EDI workflows.
- Ability to work autonomously within a fast-paced team environment.
- Strong communication skills for managing relationships with sales agents and international clients.
Office Environment
Beautiful central London location in Clerkenwell with a passionate team. Immersive brand training and professional development opportunities.
Wholesale Operations Coordinator employer: SALONI
Contact Detail:
SALONI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who work in wholesale operations. Attend events, join online forums, and don’t be shy to slide into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching SALONI and its unique approach to womenswear. Understand their brand ethos and be ready to discuss how your skills can contribute to their wholesale operations. Show them you’re not just another candidate; you’re genuinely interested in their mission!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with sales agents and international clients, being articulate and confident is key. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at SALONI. Let’s make it happen together!
We think you need these skills to ace Wholesale Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Wholesale Operations Coordinator role. Highlight your experience in international wholesale operations and any relevant skills, like managing data entry or EDI workflows. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the fashion industry and how your skills align with our needs. Be genuine and let your personality come through – we love that!
Showcase Relevant Experience: When filling out your application, make sure to showcase any previous roles that involved sales order processing or client communication. We’re looking for someone who can hit the ground running, so don’t hold back on your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about SALONI and what we stand for!
How to prepare for a job interview at SALONI
✨Know Your Stuff
Before the interview, dive deep into SALONI's brand ethos and their wholesale operations. Familiarise yourself with their key accounts and understand the importance of vendor compliance and EDI protocols. This knowledge will show your genuine interest in the role and help you stand out.
✨Showcase Your Experience
Be ready to discuss your previous experience in international wholesale operations, especially within the fashion industry. Prepare specific examples that highlight your accuracy in data entry and your ability to manage relationships with sales agents and clients. This will demonstrate your capability to handle the responsibilities of the role.
✨Ask Smart Questions
Prepare thoughtful questions about the Wholesale department's current challenges or future goals. This not only shows your enthusiasm for the position but also gives you insight into how you can contribute effectively. For instance, ask about their approach to managing high-volume data entry or how they ensure compliance with US vendors.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations related to order processing or communication with international agents. Think through potential scenarios beforehand, such as dealing with order amendments or managing stock reports, so you can respond confidently and practically during the interview.