At a Glance
- Tasks: Support e-commerce operations, manage product uploads, and process orders and returns.
- Company: Join a luxury fashion brand with a vibrant online presence.
- Benefits: Gain valuable experience in fashion e-commerce and develop your skills.
- Other info: Collaborative team atmosphere with opportunities for growth and learning.
- Why this job: Perfect entry point for fashion enthusiasts eager to learn in a fast-paced environment.
- Qualifications: Detail-oriented, organised, and proactive individuals are encouraged to apply.
The predicted salary is between 25000 - 30000 £ per year.
A vital operational role supporting the E-commerce & Trading Manager in keeping the SALONIWORLD website running beautifully and efficiently. This role will support the day-to-day running of the e-commerce operations, including collection uploads, order and returns processing, website quality checks, and providing logistics support across the business. This is an excellent entry point into fashion e-commerce for someone who is highly organised, detail-oriented, proactive, and eager to learn within a fast-paced luxury fashion environment.
- COLLECTION UPLOADS & WEBSITE
- Upload new collection products to Shopify, including images, descriptions, filters, and pricing.
- Prepare and organise product description data sheets for E-commerce Manager review and sign-off.
- Perform website QA checks after uploads, including PDPs, navigation, filters, collections, and product accuracy.
- Support Atelier website updates ahead of wholesale market.
- Support the E-commerce Manager on all aspects of collection launches as required.
- ORDER & RETURNS PROCESSING
- Process daily orders on Shopify and support pre-order management once stock arrives.
- Process customer returns on set days (Monday, Wednesday, Friday).
- Log and track faulty items end to end.
- Maintain accurate operational records and ensure routine tasks are completed consistently and within deadlines.
- LOGISTICS SUPPORT
- Liaise with DHL and couriers for dispatch and delivery queries.
- Coordinate with the warehouse regarding stock issues, shipping discrepancies, and urgent orders.
- Monitor and flag inventory discrepancies promptly to the E-commerce Manager.
- Support with any ad hoc operational tasks as directed.
- SAMPLE & SHOOT SUPPORT
- Pack, track, and ship samples to external partners.
- Check and record samples in and out after shoots.
- Coordinate garment care and post shoot dry cleaning, maintaining accurate records and costs.
- Provide ad hoc support to the Customer Experience team on sample movement when needed.
What We Are Looking For
- Strong attention to detail — accuracy in data entry and product information is essential.
- Organised, reliable, and proactive approach to managing routine operational tasks.
- Ability to work consistently and accurately within deadlines.
- Positive, collaborative attitude and willingness to support wider team priorities.
- Good communication skills and a professional manner.
- Previous experience in e-commerce, retail, operations, or administrative support is helpful but not essential.
E-commerce Operations & Logistics Associate in London employer: SALONI
At SALONIWORLD, we pride ourselves on being an exceptional employer in the luxury fashion sector, offering a dynamic and supportive work environment for our E-commerce Operations & Logistics Associate. Our team thrives on collaboration and innovation, providing ample opportunities for personal and professional growth while working with cutting-edge e-commerce technology. Located in a vibrant area, we foster a culture of creativity and excellence, ensuring that every employee feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Operations & Logistics Associate in London
✨Tip Number 1
Get your networking game on! Reach out to people in the e-commerce and fashion industry. Attend events, join online forums, or connect with professionals on LinkedIn. You never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills! If you’ve got experience with Shopify or logistics, create a portfolio or a personal project that highlights your abilities. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like SALONIWORLD, and express your interest. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Make sure to tailor your application to highlight how your skills align with the role of E-commerce Operations & Logistics Associate.
We think you need these skills to ace E-commerce Operations & Logistics Associate in London
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight any experiences where you've demonstrated strong organisational skills. We love candidates who can manage multiple tasks efficiently, so share examples that showcase your ability to keep things running smoothly.
Be Detail-Oriented:Since this role requires accuracy in data entry and product information, make sure to proofread your application. We want to see that you pay attention to the little things, so avoid typos and errors in your CV and cover letter.
Express Your Eagerness to Learn:Let us know how excited you are about the opportunity to grow within the fashion e-commerce space. Share any relevant experiences or interests that show your proactive attitude and willingness to learn new skills.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at SALONI
✨Know Your E-commerce Basics
Before the interview, brush up on your knowledge of e-commerce platforms like Shopify. Understand how product uploads work, and be ready to discuss any experience you have with managing online inventories or processing orders.
✨Show Off Your Organisational Skills
This role requires a high level of organisation. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines.
✨Demonstrate Attention to Detail
Since accuracy is key in this position, be prepared to discuss how you ensure precision in your work. You might even want to bring a sample of your previous work that showcases your attention to detail, like a well-organised data sheet.
✨Be Ready for Teamwork Questions
This role involves collaboration with various teams, so expect questions about teamwork. Think of instances where you supported colleagues or contributed to team goals, and be ready to share those stories.
