At a Glance
- Tasks: Support e-commerce operations, manage product uploads, and process orders and returns.
- Company: Join a luxury fashion brand with a vibrant online presence.
- Benefits: Gain valuable experience in fashion e-commerce and develop your skills.
- Other info: Collaborative team culture with opportunities for growth and learning.
- Why this job: Perfect entry point for fashion enthusiasts eager to learn in a fast-paced environment.
- Qualifications: Detail-oriented, organised, and proactive individuals are encouraged to apply.
The predicted salary is between 25000 - 30000 £ per year.
A vital operational role supporting the E-commerce & Trading Manager in keeping the SALONIWORLD website running beautifully and efficiently. This role will support the day-to-day running of the e-commerce operations, including collection uploads, order and returns processing, website quality checks, and providing logistics support across the business. This is an excellent entry point into fashion e-commerce for someone who is highly organised, detail-oriented, proactive, and eager to learn within a fast-paced luxury fashion environment.
COLLECTION UPLOADS & WEBSITE
- Upload new collection products to Shopify, including images, descriptions, filters, and pricing.
- Prepare and organise product description data sheets for E-commerce Manager review and sign-off.
- Perform website QA checks after uploads, including PDPs, navigation, filters, collections, and product accuracy.
- Support Atelier website updates ahead of wholesale market.
- Support the E-commerce Manager on all aspects of collection launches as required.
ORDER & RETURNS PROCESSING
- Process daily orders on Shopify and support pre-order management once stock arrives.
- Process customer returns on set days (Monday, Wednesday, Friday).
- Log and track faulty items end to end.
- Maintain accurate operational records and ensure routine tasks are completed consistently and within deadlines.
LOGISTICS SUPPORT
- Liaise with DHL and couriers for dispatch and delivery queries.
- Coordinate with the warehouse regarding stock issues, shipping discrepancies, and urgent orders.
- Monitor and flag inventory discrepancies promptly to the E-commerce Manager.
- Support with any ad hoc operational tasks as directed.
SAMPLE & SHOOT SUPPORT
- Pack, track, and ship samples to external partners.
- Check and record samples in and out after shoots.
- Coordinate garment care and post shoot dry cleaning, maintaining accurate records and costs.
- Provide ad hoc support to the Customer Experience team on sample movement when needed.
What We Are Looking For
- Strong attention to detail — accuracy in data entry and product information is essential.
- Organised, reliable, and proactive approach to managing routine operational tasks.
- Ability to work consistently and accurately within deadlines.
- Positive, collaborative attitude and willingness to support wider team priorities.
- Good communication skills and a professional manner.
- Previous experience in e-commerce, retail, operations, or administrative support is helpful but not essential.
E-commerce Operations & Logistics Associate employer: SALONI
At SALONIWORLD, we pride ourselves on being an exceptional employer in the luxury fashion sector, offering a dynamic and supportive work environment for our E-commerce Operations & Logistics Associate. Our team thrives on collaboration and innovation, providing ample opportunities for personal and professional growth while working with cutting-edge e-commerce technology. Located in a vibrant area, we foster a culture of creativity and excellence, ensuring that every employee feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Operations & Logistics Associate
✨Tip Number 1
Network like a pro! Reach out to people in the fashion e-commerce space, especially those who work at companies you're interested in. A friendly message on LinkedIn can go a long way in getting your foot in the door.
✨Tip Number 2
Show off your skills! If you have any experience with Shopify or similar platforms, make sure to highlight that in conversations. We love seeing candidates who are already familiar with the tools we use.
✨Tip Number 3
Be proactive during interviews! Ask questions about the team dynamics and how you can contribute to the e-commerce operations. This shows you're genuinely interested and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the SALONIWORLD success.
We think you need these skills to ace E-commerce Operations & Logistics Associate
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight any experiences where you've demonstrated strong organisational skills. We love detail-oriented folks who can keep things running smoothly, so share examples that showcase your ability to manage tasks efficiently.
Be Proactive in Your Approach:Let us know how you've taken initiative in past roles. Whether it’s improving a process or jumping in to help a teammate, we appreciate a proactive attitude. Make sure to include specific instances where you’ve gone above and beyond!
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description, like 'e-commerce' and 'logistics support', to show that you understand what we’re looking for. This helps us see how you fit into our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SALONI
✨Know Your E-commerce Basics
Before the interview, brush up on your knowledge of e-commerce platforms, especially Shopify. Familiarise yourself with how product uploads work, and be ready to discuss any experience you have with online retail or logistics.
✨Show Off Your Organisational Skills
This role requires a high level of organisation. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you keep track of details and ensure everything runs smoothly.
✨Demonstrate Attention to Detail
Since accuracy is key in this position, be prepared to discuss how you ensure precision in your work. You might even want to bring a sample of your previous work that showcases your attention to detail, like a well-organised data sheet.
✨Be Ready for Teamwork Questions
This role involves collaborating with various teams, so expect questions about teamwork. Think of instances where you supported colleagues or contributed to team goals, and be ready to share those stories during the interview.
