At a Glance
- Tasks: Lead a team to enhance payroll and people processes for an exceptional employee experience.
- Company: Join Sally Europe, a company passionate about empowering its people.
- Benefits: Enjoy a competitive salary, pension, and staff discounts.
- Other info: Inclusive workplace celebrating diversity and offering growth opportunities.
- Why this job: Make a real impact by improving operations and shaping the future of HR.
- Qualifications: Experience in operations management and strong payroll knowledge required.
The predicted salary is between 50000 - 60000 £ per year.
At Sally Europe, we’re passionate about creating great experiences for our people and ensuring our people services are efficient, compliant and employee focused. We’re looking for an HR Operations Manager to lead our Operations team, driving excellence across payroll, administration, and people processes across the UK & ROI. This is a key role for someone who enjoys improving processes, developing teams, and ensuring the smooth delivery of operational people services that support our colleagues and the wider business.
The Role
As HR Operations Manager, you will lead a team responsible for delivering high-quality administration and payroll services. You'll ensure our people processes are efficient, compliant, and aligned to business needs, while driving continuous improvement across operations. Working closely with People Business Partners, Finance, and business stakeholders, you'll play a critical role in enhancing the employee experience, maintaining compliance, and delivering operational excellence.
What You'll Be Doing
- Lead, coach and develop the Operations team to deliver an exceptional colleague experience.
- Oversee payroll delivery across the UK and ROI, ensuring accuracy, compliance, and a positive employee experience.
- Manage administration across the employee lifecycle, ensuring processes are efficient, consistent, and compliant.
- Act as the escalation point for payroll and operational issues, driving effective solutions and continuous improvement.
- Maintain employee records and documentation in line with legal and regulatory requirements.
- Identify opportunities to improve processes, systems, and ways of working.
- Produce and analyse people and payroll metrics to support informed business decisions.
- Build strong partnerships with People Business Partners, Finance, and business stakeholders to ensure effective people practices.
- Support employee relations activity and provide guidance to managers when required.
- Lead and contribute to projects that enhance service delivery and operational efficiency.
About You
We're looking for someone who combines operational excellence with strong people leadership and a passion for continuous improvement. You may be a great fit if you have:
- Experience leading an Operations, Shared Services, or Administration team.
- Strong payroll experience, ideally covering both the UK and Ireland.
- A proven track record of improving processes, systems, and service delivery.
- Experience managing administration across the employee lifecycle.
- Strong knowledge of payroll compliance and employment practices.
- Excellent stakeholder management and communication skills.
- A proactive, solutions-focused approach with strong attention to detail.
- Employee Relations experience would be beneficial but is not essential.
- CIPD qualification or equivalent experience would be advantageous.
Why You'll Love It Here
At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger. We believe that when people feel empowered to be themselves, they do their best work. We’ll support you to grow, challenge the norm, and help shape the future of our people operations. We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
Benefits
Competitive Salary, Pension, Staff Discount
HR Operations Manager in Bracknell employer: Salon Services
At Sally Europe, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to be their authentic selves. As an HR Operations Manager, you will not only lead a dedicated team in delivering exceptional payroll and administration services across the UK and ROI but also have ample opportunities for professional growth and development. With a commitment to continuous improvement and a supportive environment, you'll play a pivotal role in enhancing the employee experience while enjoying competitive benefits and a strong sense of community.
