Field Retail Training Specialist, Europe W/M in London

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson. Salomon was born in 1947 in the heart of the French Alps and has a commitment to innovative design and passion for mountain sports.

As a Field Retail Training Specialist, Europe you will ensure that premium service is consistently delivered across all point‑of‑sale touchpoints. You will drive conversion, net sales, and customer loyalty by designing, improving, and delivering high‑impact training programs that elevate brand image and retail excellence.

Your responsibilities will include:

• Design and deliver impactful training programmes.
• Create, update, and maintain training content in alignment with brand, product, and operational strategy.
• Develop seasonal training materials for global retail teams across all store formats and wholesale partners.
• Apply instructional design principles to ensure effective learning, engagement, and application in store.
• Deliver in‑store training sessions during visits and participate in onboarding for new openings and new staff.
• Strengthen retail capability across regions.
• Contribute to leadership, management, and talent development training (face‑to‑face and digital).
• Build and execute seasonal training plans for key Epicenter cities.
• Analyze store KPIs and in‑store behaviours to adjust training and maximize impact on performance.
• Coach store teams on customer experience, speech, attitude, and product expertise to support sales growth.
• Manage and animate the global training community.
• Lead the organization of internal training events and deliver expert sessions.
• Collaborate with internal stakeholders to ensure training is aligned with business needs.
• Oversee the validation of training‑related quotations and creation of Purchase Orders.
• Manage training budgets within your scope and ensure cost discipline.
• Work with external partners to produce high‑quality training materials.

Qualifications:

• 3 to 5 years of relevant experience in retail training & development (field training, e‑learning, facilitation), ideally as a Store Manager.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Experience applying instructional design methods and creating digital learning content.
• Strong analytical skills with the ability to interpret KPIs and store performance indicators.
• Ability to manage multiple projects and meet seasonal deadlines in a fast‑paced environment.
• Strong computer skills and ability to quickly learn new content creation tools.
• Understanding of retail operations and omni‑channel environments.
• Desire and ability to develop the capabilities of others.
• Use interpersonal skills to support a positive work environment.
• Work with peers and partners to drive results and improve performance.
• Actively seek to build and cement relationships by recognizing and leveraging differences.

Desired Qualifications:

• Fluency in English is required, with French preferred; an additional European language is a plus.
• Degree in Communication, Education, Business Management or Learning & Development or Marketing.