Assistant Store Manager (Westfield London)

We are looking for a new Assistant Store Manager W/M for our Salomon store in London Westfield! As an Assistant Store Manager, you will support the Store Manager in building and leading a high‑performing store team, ensuring:

• Set goals are achieved
• The brand standards are properly followed
• Delivery of operational excellence

You will provide the highest level of customer experience and assist with delivering the vision of the brand, supporting and mentoring the Sales Associates with their personal and career development. You will also act as a Training Ambassador for the store team.

Your Key Responsibilities

• Leadership
  • You will motivate and inspire the team, linking to the vision for the store, reflecting the brands core competencies and behaviours.
  • You will manage people, operations, and the store environment to achieve all set out goals and operational standards.
• Customer Service
  • You will act as a role model, instilling the importance of customer service to the team and follow up through training.
  • You will be present and visible on the shop floor, interacting with customers and team members.
• Operations
  • You will ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly.
  • You will assist the Store Manager to meet or exceed budgeted store contribution.
  • You will monitor a loss prevention program to protect the company’s inventory and assets.
• Training
  • You will assist the new hire onboarding process, ensuring education on products and selling tools.
  • You will support staff development by training and coaching the in‑store team ensuring they achieve sales goals and meet brand standards.
• Marketing / Events
  • You will develop and execute store events alongside the Store Manager and Community Marketing Experts with the goal to drive traffic and increase community involvement.
  • You will support the Store Manager in marketing analysis and recaps.

What You Bring

• A proven ability to lead, motivate, and support a team, with at least 2 years of Retail management experience.
• Strong analytical and problem‑solving skills, with the capacity to interpret business trends and use reporting to boost sales.
• Excellent multitasking, planning, and organizational abilities.
• A solid background in customer service and a commitment to delivering best‑in‑class retail experiences.
• Outstanding written and verbal communication skills.
• Fluency in English and proficiency in MS Office applications.

Store Opening Hours

10am to 9pm Monday to Saturday, 12pm to 6pm Sunday.

What We Can Offer

• An exciting working environment in an innovative and international company characterized by fair play, team spirit, opportunity, and diversity.
• Opportunities to grow your personality and career within a leading company in the outdoor sports sector.
• A friendly and vibrant working atmosphere in a dynamic, international team.
• Attractive bonus systems and local benefits.
• Discounts on AmerSports products including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson from day one.

At Salomon, we believe that diversity fuels innovation. We are committed to providing an inclusive workplace where recruitment and career development are based on qualifications, experience, skills, performance, and personal merit.