At a Glance
- Tasks: Lead a dynamic store team to achieve goals and deliver exceptional customer experiences.
- Company: Join the innovative Salomon family, a leader in outdoor sports gear.
- Benefits: Enjoy discounts on top brands, career growth opportunities, and a vibrant work environment.
- Other info: Be part of a diverse team that values innovation and personal development.
- Why this job: Combine your passion for sports and fashion while making a real impact in retail.
- Qualifications: 3+ years in retail management, a people-first mindset, and a love for customer interaction.
The predicted salary is between 30000 - 40000 £ per year.
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson. Salomon was born in 1947 in the heart of the French Alps and has a commitment to innovative design and passion for mountain sports.
Are you passionate about sports and fashion? Do you have proven experience in management in the retail sector? Join the SALOMON family! We are looking for a new Store Manager W/M for our new Salomon store in Liverpool!
As a Store Manager, you will be responsible for building and leading a high performing store team to ensure that they:
- Achieve set goals
- Effectively execute brand standards
- Deliver operational excellence
- Adhere to financial targets
- Be a proactive and positive team player
You will provide the highest level of customer experience and deliver the vision of the brand, supporting and mentoring the Assistant Store Manager and the Store Team with their personal and career development.
Your key responsibilities:
Leadership
- You will motivate and inspire the team by articulating the compelling vision for the store, reflecting and maximizing the power of the Salomon brand.
- You will manage all aspects of the store scorecard: people, operations, finance and customers to deliver consistently high performing results.
Customer Service
- You will act as a role model and ensure that the team understands the customer's needs and profile, so they can deliver consistently high-quality service.
- You will be present and visible on the shop floor, interacting with customers and team members.
Operations
- You will effectively manage the store inventory levels ensuring the market and customer needs are met.
- You will deliver operational best practice through partnership with the District Manager.
- You will oversee activities, adhering to building safety, health and safety standards and inspections; maintaining a safe and secure environment for the team and customers.
Sales and Finance
- You will manage the resources to achieve the budgeted level of operating expenses and the in-store customer service experience.
- You will monitor a loss prevention program to protect the company’s inventory and assets.
- You will deliver the P&L and retail KPI’s in line with budget and forecast.
Management
- You will effectively lead the in-store team recruitment.
- You will work with the ASM to ensure that all members of the team receive effective onboarding and ongoing training and education.
- You will actively support and deliver the personal career development opportunities of the store team.
Qualifications
Your Profile:
- You have at least 3 years of relevant experience in a retail leadership position, ideally in the footwear industry.
- You are a true People-First Manager.
- You have a passion for sports and fashion combined with a strong professional mindset.
- You love interacting with customers and creating exceptional experiences.
- You can demonstrate experience in building strong customer relationships.
- You are motivated, eager to learn, and open to change and continuous improvement.
- Proficiency in MS Office and understanding of key retail performance indicators.
- You are fluent in English.
- You are willing to work a shift schedule, including evenings and weekends.
- If you are also familiar with our Salomon products, that would be fantastic!
Additional Information
What We Can Offer:
- An exciting working environment in an innovative and international company characterized by fair play, team spirit, opportunity, and diversity.
- Opportunities to grow your personality and career within a leading company in the outdoor sports sector.
- Flat hierarchies with plenty of room to contribute, take initiative, make decisions, and assume responsibility.
- Attractive bonus systems and local benefits.
- The chance to be part of a company that values progress, performance, attention to detail, quality, and functionality in its products.
- Discounts on AmerSports products including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson from day one.
At Salomon, we believe that diversity fuels innovation. We are committed to providing an inclusive workplace where recruitment and career development are based on qualifications, experience, skills, performance, and personal merit.
Store Manager W/M in Liverpool employer: Salomon Group
At Salomon, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in the vibrant city of Liverpool. As a Store Manager, you will not only lead a passionate team but also enjoy opportunities for personal and professional growth within a globally recognised brand in the outdoor sports sector. With attractive benefits, including discounts on premium products and a culture that values diversity and innovation, joining Salomon means becoming part of a community dedicated to pushing the limits of mountain sports.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager W/M in Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Salomon Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Salomon Group!
We think you need these skills to ace Store Manager W/M in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Salomon Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Salomon Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Salomon Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Salomon Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!