At a Glance
- Tasks: Provide top-notch IT support and manage Microsoft 365 access for staff.
- Company: Join the Salocin Group, a dynamic team focused on tech solutions.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be the go-to person for tech support and make a real difference.
- Qualifications: Experience in IT support and familiarity with Microsoft 365 is a plus.
The predicted salary is between 36910 - 40000 £ per year.
Salocin Group is seeking a dedicated IT Support Analyst to provide responsive, high‑quality first‑line IT support across all staff, ensuring issues are resolved quickly and in line with SLA commitments within an ITIL framework.
You will manage Microsoft 365 access, provisioning and revocation across SharePoint, Teams, Azure DevOps, and connected apps; triage incidents; support onboarding and offboarding; monitor Azure Monitor and Defender alerts; and assist with hardware, software deployment.
First-Line IT Support Engineer - MS 365 & Access in Bath employer: Salocin Group
Salocin Group is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for a 1st Line Support Engineer. With a focus on employee growth, we offer comprehensive benefits including enhanced pension contributions and private healthcare, alongside a hybrid working environment that fosters curiosity and innovation. Join us to be part of a team that values your contributions and encourages continuous learning in a dynamic IT landscape.
