At a Glance
- Tasks: Welcome guests, manage reservations, and provide exceptional service in a vibrant restaurant environment.
- Company: Join the iconic Sally's Apizza, famous for its New Haven Style pizza since 1938.
- Benefits: Earn $15-$20 per hour, enjoy weekly pay, and access health benefits for full-time roles.
- Other info: Flexible scheduling with opportunities for advancement and professional development.
- Why this job: Be part of a passionate team and grow your career in the exciting world of hospitality.
- Qualifications: Strong customer service skills and a friendly attitude are essential.
FIND YOUR FIRE! Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding our locations and corporate team nationwide! Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. With a commitment to sharing exceptional pizza with all, we're on a mission to spread our passion far and wide. With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals.
DESCRIPTION & RESPONSIBILITIES
As a Host, you are responsible for welcoming guests, seating them at tables, presenting menus to guests and answering questions about menu items, making recommendations upon request. In addition, being engaged with guests to provide a high level of hospitality in our dining rooms. As the restaurant host you will:
- Provide exceptional service at all times by following Sally’s Steps of Service.
- Greet guests in a warm and friendly manner as they arrive, setting the stage for an outstanding dining experience.
- Maintain an organized seating chart to optimize table turnover and ensure efficient service.
- Engage in conversation with guests to ensure they are comfortable while waiting.
- Communicate wait times with guests, putting them on a waiting list as necessary.
- Manage reservations, including taking bookings over the phone, or in person.
- Answer phone for take-out orders, and incoming guest queries.
- Escort guests to their tables, provide menus and answer any initial questions.
- Demonstrate a thorough knowledge of the menu.
- Receive and record guests’ dining reservations.
- Provide great customer service.
- Handle guest inquiries, requests, and complaints professionally and promptly.
- Complete any and all side work assigned in a timely manner.
- Restroom checks throughout service.
- Maintain a clean and sanitary host station and lobby area.
- Assist in maintaining a clean and sanitary workplace.
- Adhere to all company policies, procedures, and sanitation guidelines.
JOB REQUIREMENTS
- Language: English, Basic Spanish (preferred but not required)
- Experience: Strong customer service skills, Knowledge of the menu, Ability to communicate basic food preparation.
- Attention To Detail: Taking responsibility for a thorough and detailed method of working.
- Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.
- Oral Communication: Shaping and expressing ideas and information effectively. Builds on things that are already working well within the brand.
- Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
- Work Environment: Ability to stand, walk, bend, for extended periods, and lift up to 25 lbs. Constant reaching turning and twisting.
SALARY & BENEFITS
$15-$20, Depending on Experience. Weekly Pay! Tipped Position. Benefits are available for full-time positions!
- Dental Insurance
- Flexible schedule
- Health insurance
- Paid sick time
- Referral program
- Vision insurance
DETAILS
Full Time, In-Person, Day, Evening & Weekend availability.
Restaurant Host - Dorchester employer: Sally's Apizza
Sally's Apizza is an exceptional employer that fosters a vibrant work culture centred around passion for quality food and personal growth. With a commitment to employee development through coaching and training, team members can expect ample opportunities for advancement in a supportive environment. Located in Dorchester, our team enjoys competitive benefits, including health insurance and flexible scheduling, all while being part of a renowned brand that values excellence and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host - Dorchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sally's Apizza. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sally's Apizza
Don't be shy about reaching out to Sally's Apizza directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Host - Dorchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sally's Apizza and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sally's Apizza
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
