Store Manager

Store Manager

Ilford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences in hair and beauty.
  • Company: Join Sally Europe, the largest hair and beauty supplier, empowering self-expression.
  • Benefits: Enjoy 23 days holiday, competitive pay, bonuses, discounts, and wellbeing support.
  • Why this job: Be part of a creative, fun culture that values diversity and innovation.
  • Qualifications: Strong leadership skills, retail experience, and a passion for beauty are essential.
  • Other info: This is a full-time role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 42000 £ per year.

Overview

Be among the first 25 applicants. By working at Sally, you would be part of the largest hair and beauty supplier in Europe and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Responsibilities

  • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
  • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
  • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • You will make sure your store always looks its best!

Why You\’ll Love Working Here

  • 23 days holiday per year – rising with length of service.
  • Competitive rates of pay & monthly bonus opportunities
  • Employee discounts and offers
  • Matching pension scheme
  • Recognition for long service
  • Partners with Retail Trust providing online and in-person wellbeing support
  • The people are creative, fun and passionate about hair and beauty.
  • You will receive a great education regarding our products.

What You\’ll Need To Be Successful

  • Excellent relationship builder, strong networking skills (colleagues, customers, wider business)
  • Experience in managing and motivating a high performance team
  • Experience in coaching, developing and growing team members
  • Proven track record of delivering results and meeting targets
  • Passion for working in a retail/sales environment

At Sally, we find beauty in you. Finding beauty in diversity is in our DNA because our differences are what make us beautiful. Our diversity, inclusivity, and self-expression are what fuel our innovation and growth. In our company, we come together to create a culture for ONE & ALL.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Retail

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Store Manager employer: Sally Europe

At Sally Europe, we pride ourselves on being the largest hair and beauty supplier in Europe, fostering a vibrant and inclusive work culture where creativity and passion thrive. As a Store Manager, you will enjoy competitive pay, generous holiday allowances, and opportunities for personal growth while leading a dynamic team dedicated to delivering exceptional customer experiences. Our commitment to employee wellbeing and recognition for long service ensures that you will feel valued and supported in your career journey with us.
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Contact Detail:

Sally Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed and motivated a team in the past. Highlight any innovative strategies you implemented that led to improved performance.

✨Tip Number 2

Familiarise yourself with Sally Europe's product range and their unique selling points. Being knowledgeable about the products will not only impress your interviewers but also demonstrate your passion for the hair and beauty industry.

✨Tip Number 3

Network with current or former employees of Sally Europe on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Prepare to discuss how you would enhance the customer experience in the store. Think of creative ideas that align with Sally's mission to empower customers, as this will show your commitment to their values and goals.

We think you need these skills to ace Store Manager

Leadership Skills
Team Management
Sales Strategy Development
Customer Service Excellence
Inventory Management
Budget Control
Coaching and Mentoring
Performance Tracking
Relationship Building
Networking Skills
Problem-Solving Skills
Retail Sales Experience
Communication Skills
Motivational Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Sally Europe is looking for in a Store Manager. Highlight your leadership skills, experience in retail, and ability to motivate a team.

Tailor Your CV: Customise your CV to reflect your relevant experience and achievements in retail management. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hair and beauty industry. Mention how your values align with Sally's mission and how you can contribute to creating an unforgettable customer experience.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles, such as sales growth percentages or successful team development initiatives, to illustrate your capability as a Store Manager.

How to prepare for a job interview at Sally Europe

✨Show Your Leadership Skills

As a Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and motivated teams in the past, highlighting specific outcomes and improvements.

✨Understand the Customer Experience

Sally Europe places a strong emphasis on customer experience. Be ready to discuss how you would ensure every customer leaves with a great experience, and share any relevant strategies you've used in previous roles.

✨Know Your Numbers

Familiarise yourself with key performance indicators relevant to retail management, such as sales targets and inventory control. Be prepared to discuss how you've met or exceeded these metrics in your previous positions.

✨Emphasise Team Development

Highlight your experience in coaching and developing team members. Discuss specific instances where you've helped individuals grow in their roles, as this aligns with Sally's focus on team-oriented environments.

Store Manager
Sally Europe
Location: Ilford

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