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- Tasks: Drive online retail performance and enhance customer experience through creative merchandising.
- Company: Sally Beauty believes beauty is for everyone and values diverse careers.
- Benefits: Enjoy a supportive culture, opportunities for growth, and a commitment to inclusivity.
- Why this job: Shape the future of beauty eCommerce while being part of a vibrant team.
- Qualifications: Experience in eCommerce merchandising, strong data skills, and a proactive attitude required.
- Other info: Join a company that celebrates diversity and empowers you to be your best self.
The predicted salary is between 28800 - 48000 £ per year.
At Sally Beauty, we believe beauty is for everyone — and so are great careers. We are looking for an enthusiastic, commercially minded eCommerce Merchandiser to help drive our online retail performance and deliver a best-in-class customer experience.
This is more than just a merchandising role — it’s your opportunity to shape how our customers discover and fall in love with our products online. If you’re a data-savvy storyteller who’s passionate about digital, driven by results, and excited by the fast-paced world of beauty and retail, we’d love to hear from you.
What You’ll Do:
- Create meaningful campaigns: Plan and launch compelling digital promotions in line with key business goals, using insights to drive engagement and conversions.
- Optimise the online experience: Use analytics to understand customer behaviour and continuously improve our merchandising strategy, site navigation, and product presentation.
- Drive product discovery: Ensure all new products and brands are easily found and celebrated on-site, with impactful merchandising and clear messaging.
- Curate our digital shelf: Own the merchandising schedule, make smart decisions about onsite real estate, and support a smooth shopping journey for all customers — especially as we continue to grow our retail offering.
- Be customer-obsessed: Keep a pulse on market trends, competitor activity, and evolving shopper behaviour to ensure we stay one-step ahead.
- Support the wider team: Collaborate across functions including marketing, trading, customer service, and digital development — teamwork makes the dream work.
About You:
- Experience in an eCommerce trading or merchandising role.
- Strong commercial acumen with a laser focus on sales and margin.
- Comfortable interpreting data and making insight-driven decisions.
- Organised, detail-oriented, and always ready to take initiative.
- Able to thrive both independently and in collaboration with others.
- Proactive, adaptable, and keen to learn in a fast-moving environment.
- Experience with Salesforce Commerce Cloud or web analytics tools? That’s a bonus!
Why You’ll Love It Here:
At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger. We believe that when people feel empowered to be themselves, they do their best work. We’ll support you to grow, challenge the norm, and create experiences that leave a lasting impact.
We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
eCommerce Merchandiser employer: Sally Europe
Contact Detail:
Sally Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Merchandiser
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and beauty retail. Understanding what’s currently popular can help you speak confidently about how you would approach merchandising at Sally Europe.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics and outcomes that demonstrate your impact on sales and customer engagement.
✨Tip Number 3
Network with professionals in the beauty and eCommerce sectors. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your experience with tools like Salesforce Commerce Cloud or web analytics. Even if you haven't used them extensively, showing a willingness to learn and adapt can set you apart from other candidates.
We think you need these skills to ace eCommerce Merchandiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce trading or merchandising. Use keywords from the job description, such as 'data-savvy', 'commercial acumen', and 'customer-obsessed' to catch the hiring manager's attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and retail. Share specific examples of how you've driven online performance or improved customer experiences in previous roles. Show them why you're the perfect fit for their team.
Showcase Your Analytical Skills: Since the role requires interpreting data, include examples of how you've used analytics to make decisions in past positions. Mention any tools you’ve used, like Salesforce Commerce Cloud or web analytics tools, to demonstrate your technical proficiency.
Highlight Team Collaboration: Sally Europe values teamwork, so mention instances where you've successfully collaborated with cross-functional teams. This could be in marketing, customer service, or digital development, showcasing your ability to work well with others.
How to prepare for a job interview at Sally Europe
✨Show Your Passion for eCommerce
Make sure to express your enthusiasm for the eCommerce sector during the interview. Share specific examples of how you've engaged with online retail, whether through previous roles or personal projects, to demonstrate your genuine interest in the field.
✨Be Data-Driven
Since the role requires a strong focus on data analysis, come prepared with examples of how you've used data to drive decisions in past positions. Discuss any tools you’ve used, like Salesforce Commerce Cloud or web analytics, and how they helped improve performance.
✨Understand Customer Behaviour
Familiarise yourself with current trends in customer behaviour and how they impact eCommerce. Be ready to discuss how you would apply this knowledge to enhance the online shopping experience at Sally Europe.
✨Collaborate and Communicate
Highlight your teamwork skills by sharing experiences where you collaborated with different departments. Emphasise your ability to communicate effectively across functions, as this is crucial for supporting the wider team in achieving business goals.
