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- Tasks: Manage and grow relationships with Salon Partners while driving sales and customer satisfaction.
- Company: Join a vibrant team at Sally Europe, where diversity and inclusion are celebrated.
- Benefits: Enjoy a competitive salary, travel opportunities, and a supportive work culture.
- Why this job: Be part of an inspiring brand that empowers you to make a real impact.
- Qualifications: 2+ years in sales/account management with strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Location: South West & South Wales | Contract: Full-time 12 Month FTC | Travel: Approx. 70% field-based
Role Purpose
The Brand Account Manager is responsible for managing, retaining and growing a portfolio of Salon Partners, delivering a full service proposition through field visits, telephone and email contact. The role focuses on building strong customer relationships, driving retention and sales growth, identifying new business opportunities, and ensuring high levels of customer satisfaction and engagement.
Key Responsibilities
- Manage a portfolio of Salon Partners as the main point of contact, building strong relationships and delivering retention and growth plans.
- Run regular customer reviews to understand needs, spot opportunities and support ongoing development.
- Win new Salon Partners: prospect, agree terms and onboard accounts to the full service proposition.
- Provide consultative support using strong product, brand and market knowledge.
- Coordinate customer education and in-salon support (including retail education, merchandising advice and promotional execution) with internal teams.
- Communicate launches and promotions to drive engagement and sales.
- Keep CRM up to date, manage pipeline and forecasting and report on activity and performance.
- Contribute to monthly sales meetings and wider business projects as needed.
Required Experience And Skills
- Minimum 2 years' experience in sales and/or account management.
- Demonstrable experience managing multiple customer accounts, building relationships and delivering against revenue/profit targets.
- Strong communication, presentation and influencing skills with a customer-focused approach.
- Highly organized, proactive and resilient, with effective time management in a field-based role.
- Comfortable using CRM systems for pipeline management and forecasting.
- Passion for the hair and salon industry is essential; industry experience is desirable.
At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger. We believe that when people feel empowered to be themselves, they do their best work. We'll support you to grow, challenge the norm and create experiences that leave a lasting impact. We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion or sexual orientation.
Brand Account Manager (12 Month FTC) in Bristol employer: Sally Europe
Contact Detail:
Sally Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Account Manager (12 Month FTC) in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the brand, which is super important for a role like Brand Account Manager.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This not only gives you insider info but also shows your genuine interest in the company.
✨Tip Number 3
Prepare for those interviews by practising common questions related to account management and sales. Think about how you can demonstrate your relationship-building skills and your ability to drive growth. We want to see you shine!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re proactive and genuinely interested in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Brand Account Manager (12 Month FTC) in Bristol
Some tips for your application 🫡
Show Your Passion: Let your love for the hair and salon industry shine through in your application. We want to see how your enthusiasm aligns with our values and how it can contribute to our team.
Tailor Your CV: Make sure your CV highlights your experience in sales and account management. We’re looking for specific examples of how you’ve built relationships and driven growth, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Brand Account Manager role. Be bold, be yourself, and share how you can inspire and engage our Salon Partners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sally Europe
✨Know Your Salon Partners
Before the interview, research the salon partners you’ll be managing. Understand their needs, challenges, and how your role can help them grow. This will show your potential employer that you’re proactive and ready to build strong relationships.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you successfully managed accounts or drove sales growth. Use metrics to highlight your achievements, as numbers speak volumes in sales roles. This will demonstrate your ability to meet revenue targets.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle customer objections or pitch new products. This will help you showcase your consultative support skills and your ability to engage with salon partners effectively.
✨Emphasise Your Passion for the Industry
Make sure to express your enthusiasm for the hair and salon industry. Share any relevant experiences or insights you have. This passion can set you apart from other candidates and align you with the company’s values of being bold and inspiring.
