Senior 2nd Line IT Support – M365 & Endpoints
Senior 2nd Line IT Support – M365 & Endpoints

Senior 2nd Line IT Support – M365 & Endpoints

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Salix

At a Glance

  • Tasks: Provide top-notch IT support in a dynamic Microsoft 365 environment.
  • Company: Join Salix, a forward-thinking company based in Manchester.
  • Benefits: Enjoy 28 days of annual leave, bank holidays, and great employee perks.
  • Other info: Hybrid role with opportunities for career advancement.
  • Why this job: Make a real difference in tech support while growing your skills.
  • Qualifications: 3+ years in IT desktop support and strong Microsoft admin skills required.

The predicted salary is between 30000 - 40000 £ per year.

Salix is seeking a Senior Workplace Administrator in Manchester, England, to provide high-quality technical support in our Microsoft 365 environment. This hybrid role involves managing identity, access, and endpoint environments while ensuring compliance with security policies.

Candidates should have at least 3 years of IT desktop support experience, strong skills in Microsoft admin tools, and relevant technical certifications.

We offer 28 days of annual leave plus bank holidays and other employee benefits.

Senior 2nd Line IT Support – M365 & Endpoints employer: Salix

Salix is an excellent employer that values its employees by offering a supportive work culture and ample opportunities for professional growth in the dynamic field of IT support. Located in Manchester, our hybrid role allows for flexibility while providing comprehensive benefits, including 28 days of annual leave plus bank holidays, ensuring a healthy work-life balance for our team members.
Salix

Contact Detail:

Salix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior 2nd Line IT Support – M365 & Endpoints

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! When you get the chance to interview, be ready to discuss specific projects where you've used Microsoft admin tools. We want to hear about your hands-on experience and how you tackled challenges.

Tip Number 3

Prepare for technical questions! Brush up on your knowledge of identity management and endpoint security. We know these topics can be tricky, but being well-prepared will help you shine during the interview.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior 2nd Line IT Support – M365 & Endpoints

Microsoft 365
Technical Support
Identity Management
Access Management
Endpoint Management
Security Compliance
IT Desktop Support
Microsoft Admin Tools
Technical Certifications
Problem-Solving Skills
Communication Skills
Customer Service Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and IT desktop support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant certifications and achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Workplace Administrator role. Share specific examples of how you've managed identity and access in previous roles, and let your personality come through.

Showcase Your Technical Skills: We’re looking for someone with strong skills in Microsoft admin tools. Be sure to mention any specific tools or technologies you’ve worked with, and how you’ve used them to solve problems or improve processes in your past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Salix

Know Your Microsoft 365 Inside Out

Make sure you brush up on your knowledge of Microsoft 365 admin tools. Familiarise yourself with the latest features and updates, as well as common troubleshooting scenarios. This will not only help you answer technical questions but also show your passion for the role.

Showcase Your IT Support Experience

Prepare to discuss specific examples from your past 3 years in IT desktop support. Think about challenges you've faced, how you resolved them, and the impact of your solutions. This will demonstrate your problem-solving skills and experience in a real-world context.

Understand Security Compliance

Since the role involves ensuring compliance with security policies, be ready to talk about your understanding of security best practices. Brush up on relevant regulations and how they apply to identity and access management in a corporate environment.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about Salix's IT environment, team dynamics, and future projects. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.

Senior 2nd Line IT Support – M365 & Endpoints
Salix

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