Salesforce Application Support Specialist

Cloud Platforms Administrator – 18 Month FTC
Manchester – Office one day per week

At Salix, we\’re committed to helping drive the UK\’s transition to net zero. Established in 2004, we operate with a team of over 200 professionals and are wholly owned by the Department for Energy Security and Net Zero. We deliver vital funding schemes to public and private sector organisations—from councils and schools to housing associations and universities—to improve energy efficiency, alleviate fuel poverty, and reduce environmental impacts. we provide expert advice, professional support, and share insights to enhance project successes and policy development.

If you share our passion for tackling climate change, we offer a career full of impact, opportunities, and innovation.

Salix is excited to announce two new Cloud Platforms Administrator roles within our Data, Technology, and Workplace (DTW) team. Working with platforms like Oracle NetSuite, Salesforce and Microsoft 365 you\’ll play a key role in delivering seamless cloud-based solutions that support our mission.

Administer and support core cloud platforms, focusing initially on NetSuite and M365 and Salesforce
Deliver high-quality application support and manage permissions, configuration, and user access.
Resolve technical issues by accurately documenting and managing user tickets with tools like Jira or Service Desk Plus.
Support ERP/CRM platforms across their full lifecycle, from deployment to retirement.
Enhance user functionality with automation tools such as Power BI, Power Automate, Advanced Excel, or PowerApps.
Collaborate on enterprise-scale data migrations or transitions.
Provide workplace training and documentation to empower employees in using cloud platforms effectively.
Maintain platform security, ensuring compliance and mitigating risks.

To excel in this role, you’ll need the following skills or knowledge:
Competency with Microsoft tools like SharePoint, PowerApps, Power Automate, and Power BI.
SQL DBA and Azure-hosted service management skills are a bonus.
An understanding of IT service methodologies (e.g., ITIL) and information security best practices.
From fostering an inclusive culture to offering tailored training and progression opportunities, we’re committed to seeing our employees thrive. We are proud holders of Investors in People and Carbon Literacy accreditations, embodying our dedication to sustainability and best-in-class employee engagement.

28 days annual leave (excluding bank holidays)
~ Cycle to work scheme
~ Contributory pension scheme
~ Public transport cost support
~ Wellbeing services via Employee Assistance Programme
~ Personal training and development budget