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For Companies At a Glance
- Tasks: Support UK public sector decarbonisation projects and manage client relationships.
- Company: Join Salix, a leader in sustainable funding for public sector projects.
- Benefits: Enjoy 28 days annual leave, pension scheme, and cycle-to-work options.
- Why this job: Be part of impactful projects that drive sustainability and foster a supportive team culture.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key.
- Other info: This is a hybrid role based in Manchester, with one day in the office.
The predicted salary is between 22800 - 28600 £ per year.
OverviewAs a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects, which are funded through grants and loan programmes by BEIS, Scottish and Welsh Governments. You will be part of one of Salix\’s programme delivery teams, which are managed by a programme coordinator and a programme manager.
Your responsibilities will ensure that projects comply with Salix\’s funding requirements as well as building strong client relationships, and being their first port of call for any queries. You will support the delivery of around 20 projects with a combined value of £50m. You will also be an active member of the Delivery Team and attend team wide meetings as well as have the opportunity to be involved in projects that support the development of our processes and systems and making the company an even better place to work.
Responsibilities
Cultivate strong customer relationships with Salix clients, enhancing connections through meaningful site visits.
Ensure the integrity of client project data by leveraging client relationship management systems.
Analyse and manage data to empower insightful reporting to our board and funders.
Take charge of your day-to-day tasks in a fast-paced, energetic environment.
Manage payment processing and cash flow forecasting with precision.
Create impactful letters and diligently draft and check legal documentation.
Build reports and presentations that highlight your individual project contributions.
Handle internal and client queries with exceptional responsiveness and care.
Work with the Communications and PR team by sharing your insights through presentations and helping prepare materials that showcase Salix\’s great work at events, conferences, and webinars.
Engage in broader organisational activities, cross-team collaborations, and charity initiatives that inspire change.
Champion health and safety standards for yourself and your team, fostering a culture of well-being and support.
What We Offer
28 days annual leave.
Contributory pension scheme.
Public transport support.
Access to an Employee Assistance Program.
Supported training and development budget.
Salix encourages applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. To monitor our processes, all applicants are asked to complete a diversity and equality form via the link provided here: https://forms.office.com/e/Mc9F0G4uLT
Seniority level
Entry level
Employment type
Contract
Job function
Customer Service and Project Management
Industries
Environmental Services and Government Administration
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Project Administrator employer: Salix
Contact Detail:
Salix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administrator
✨Tip Number 1
Familiarise yourself with the UK public sector decarbonisation projects and the specific funding requirements from BEIS, Scottish and Welsh Governments. Understanding these frameworks will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of project administration and decarbonisation. Attend relevant events or webinars to connect with potential colleagues and gain insights into the industry, which can give you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with client relationship management systems and data analysis. Be ready to provide examples of how you've used these skills in previous roles to enhance project delivery and client satisfaction.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment by sharing specific instances where you've successfully managed multiple tasks or projects simultaneously. This will highlight your organisational skills and adaptability, which are crucial for the Project Administrator role.
We think you need these skills to ace Project Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Project Administrator. Focus on your ability to manage data, build client relationships, and handle project documentation.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your enthusiasm for supporting decarbonisation projects and how your background makes you a great fit for the role.
Showcase Relevant Skills: In your application, emphasise skills such as data analysis, customer relationship management, and effective communication. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Salix
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with terms like 'decarbonisation projects' and 'client relationship management systems' as these will likely come up during the interview.
✨Showcase Your Communication Skills
As a Project Administrator, strong communication is crucial. Prepare examples of how you've successfully managed client relationships or handled queries in previous roles. This will demonstrate your ability to be the first point of contact for clients.
✨Prepare for Data Management Questions
Since the role involves analysing and managing data, be ready to discuss your experience with data analysis tools or CRM systems. You might be asked how you ensure data integrity, so think of specific instances where you've done this.
✨Demonstrate Team Collaboration
The job requires working closely with various teams. Be prepared to talk about your experience in team settings, how you contribute to group projects, and any cross-team collaborations you've been involved in. Highlight your adaptability in fast-paced environments.
