At a Glance
- Tasks: Provide top-notch support for Microsoft 365 and optimise user experiences.
- Company: Join Salix, a mission-driven company focused on achieving net zero targets.
- Benefits: Enjoy 28 days leave, pension scheme, and professional development support.
- Other info: Be part of a supportive, inclusive culture with excellent growth opportunities.
- Why this job: Make a real impact in the fight against climate change while advancing your tech skills.
- Qualifications: 3+ years in IT support with strong Microsoft experience and relevant certifications.
The predicted salary is between 40000 - 40000 € per year.
Salix – Manchester, England, United Kingdom (Hybrid - 1 day per week in the office)
Salary: £40,000 - 12-month FTC
About us
We're Salix, and we're on a mission to help save the planet. We enable and inspire organisations across the public and private sectors to achieve ambitious net zero targets and create better places to live and work. We deliver government funding schemes that support councils, schools, housing associations, hospitals and universities to improve energy efficiency, reduce environmental impact, save money and help tackle fuel poverty. We work closely with the UK government and devolved administrations in Scotland and Wales. If you're passionate about tackling climate change and want to make a tangible impact, we'd love to hear from you.
The Role
We're looking for a Senior Workplace Administrator to join our Data, Technology and Workplace (DTW) team. This role focuses on delivering high-quality technical support, managing and optimising our Microsoft 365 environment, and supporting end-user computing across the organisation. You'll play a key role in maintaining secure, efficient, and user-friendly systems while supporting our ongoing technology transformation. You'll also act as a senior escalation point within the workplace team and work closely with third-party providers and internal stakeholders.
Key Responsibilities
- Deliver high-quality end-user support across Microsoft 365 services (Teams, SharePoint, Exchange, Office 365), acting as an escalation point within the team and for third-party providers
- Manage identity, access and endpoint environments using Microsoft tools (Entra, Defender, Intune), including mobile device management
- Administer enterprise applications, including onboarding, security reviews, and provisioning via SSO/SCIM
- Support technology projects and contribute to ongoing transformation initiatives across Salix
- Ensure compliance with information security policies, maintaining secure configurations across M365 and end-user devices
- Maintain accurate documentation and actively identify and implement continuous improvements across workplace services
- Operate within IT service management processes to ensure a stable, secure and low-risk environment, monitoring and mitigating system risks
- Provide on-site support when required, including workplace and facilities support, and undertake additional responsibilities as needed
What We're Looking For
We're seeking a proactive and technically skilled professional with strong experience in Microsoft environments and end-user support.
Essential:
- Relevant technical certifications (e.g. Microsoft certifications)
- Degree in a relevant field or equivalent experience
- At least 3 years' experience in IT desktop support within an enterprise environment (200+ users)
- Strong hands-on experience with Microsoft admin centres (Entra, Intune, M365, Exchange, Teams, SharePoint, Security)
- Experience managing end-user devices and mobile device policies
- Solid understanding of information security principles and best practices
- Strong communication skills, both written and verbal
- Ability to manage competing priorities and work effectively in a fast-paced environment
- Experience producing clear technical documentation
- Experience working with third-party suppliers
Desirable:
- Experience with Azure-hosted services
- Knowledge of DLP and information protection policies
- Familiarity with IT service management frameworks (e.g. ITIL)
- Experience with scripting and automation (e.g. PowerShell, Power Automate)
- Experience engaging with senior stakeholders
What We Offer
- 28 days annual leave (plus bank holidays)
- Contributory pension scheme
- Cycle to Work scheme
- Support with public transport costs
- Employee Assistance Programme
- Dedicated training budget and professional development support
Why Join Us?
At Salix, you'll be part of a purpose-driven organisation working at the forefront of the UK's net zero transition. You'll have the opportunity to apply your technical expertise to meaningful projects that make a real difference. We're committed to supporting our people, fostering an inclusive culture, and providing opportunities for growth and development. As an accredited Investors in People organisation and Carbon Literacy Project member, we create an environment where you can thrive.
Microsoft System Engineer in Manchester employer: Salix
At Salix, we are dedicated to making a positive impact on the planet while providing our employees with a supportive and inclusive work environment. As a Senior Workplace Administrator, you will have the chance to contribute to meaningful projects that drive the UK's net zero transition, all while enjoying benefits such as a generous annual leave policy, professional development support, and a commitment to employee well-being. Join us in Manchester and be part of a team that values your growth and expertise in a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft System Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Salix on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft 365 knowledge. Make sure you can talk confidently about Teams, SharePoint, and Exchange. We want to see your passion for tech and how you can contribute to our mission!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss past challenges you've faced in IT support and how you overcame them. We love candidates who can think on their feet and adapt to changing situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Salix!
We think you need these skills to ace Microsoft System Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Workplace Administrator. Highlight your experience with Microsoft 365 and any relevant technical certifications. We want to see how your skills align with our mission at Salix!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for tackling climate change and how your background makes you a great fit for our team. Let us know why you want to join Salix and contribute to our goals.
Showcase Your Technical Skills:In your application, be sure to showcase your hands-on experience with Microsoft admin centres and end-user support. We’re looking for someone who can hit the ground running, so don’t hold back on those technical details!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen to join our team at Salix!
How to prepare for a job interview at Salix
✨Know Your Microsoft Stuff
Make sure you brush up on your knowledge of Microsoft 365 services like Teams, SharePoint, and Exchange. Be ready to discuss your hands-on experience with these tools and how you've used them to support end-users in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Think about specific challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your proactive approach and ability to manage competing priorities.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to interact with both technical and non-technical stakeholders. Consider doing a mock interview with a friend to refine your delivery.
✨Understand Security Principles
Familiarise yourself with information security principles and best practices, especially in relation to Microsoft environments. Be prepared to discuss how you've ensured compliance with security policies in your previous roles and any relevant certifications you hold.
