At a Glance
- Tasks: Lead and manage income collection and arrears management for a supportive housing service.
- Company: Salix Homes is dedicated to providing homes and services that help customers thrive.
- Benefits: Enjoy up to £52,805 salary, 34 days holiday, flexible working, and health cash plans.
- Other info: We welcome diverse applicants and support adjustments throughout the recruitment process.
- Why this job: Join a positive culture focused on customer care and community impact.
- Qualifications: Experience in income management and team leadership is essential.
The predicted salary is between 44000 - 59000 £ per year.
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This range is provided by Salix Homes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
At Salix Homes we are about so much more than just providing homes, we deliver services and provide support to help our customers to live, grow and thrive.
We have an exciting opportunity for a housing professional with the skills and knowledge to lead and manage our income collection and arrears management service.
You will be committed to meeting key performance targets and service standards and lead by example in the delivery of excellent customer service.
The role - What You’ll be doing
The main purpose of this role is to provide a high quality, customer focused Income Management Service. You will achieve this through providing direction and leadership to the income management team, maximising income collection and arrears recovery through current arrears collection, former tenant’s arrears collection and collection of sundry debts
What we’re looking for
We are looking for someone to effectively manage all aspects of our income management functions by developing a high performing and highly motivated team with a strong ethos of customer care and support.
You will be someone who can confidently lead and direct the performance of the income team ensuring that income collection is optimised at all times within a culture of customer support.
What we offer as a company
- Annual Salary up to £52,805
- Up to 34 day’s holiday + bank holidays
- Flexible Working and Family friendly policies
- Generous Defined Contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture
Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter and we will constantly strive to improve working conditions for our colleagues
Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we’re interested in expanding our workforce diversity, we welcome all applications.
We’re proud members of the Armed Forces Covenant and Disability Confident scheme, we will therefore invite to interview any disabled candidates who demonstrate the minimum standards for the role. If you wish to be considered under as part of this scheme, please let us know by emailing us at recruitment@salixhomes.co.uk
We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.
Closing Date: 04 August 2025
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#J-18808-LjbffrIncome Management Manager in Manchester employer: Salix Homes Limited
Salix Homes is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary of up to £52,805, generous holiday allowances, and flexible working arrangements. With a strong commitment to inclusivity and a positive workplace culture, Salix Homes fosters professional growth and supports its team members in delivering outstanding customer service within the community-focused housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Income Management Manager in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Salix Homes Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Income Management Manager in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Salix Homes Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Salix Homes Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Salix Homes Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Salix Homes Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Salix Homes Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Salix Homes Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
