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- Tasks: Lead a team to exceed client expectations and ensure top-notch service delivery.
- Company: Join Atlas, a fast-growing family-owned business dedicated to creating happiness.
- Benefits: Enjoy competitive salary, career progression, and financial wellbeing perks.
- Why this job: Make a real impact in a supportive environment with significant growth potential.
- Qualifications: Strong people management skills and a proactive approach are essential.
- Other info: Be part of a collaborative culture that values kindness and optimism.
The predicted salary is between 28000 - 39200 ÂŁ per year.
Location: Kent
Salary: ÂŁ28,000 per annum
Contract Type: Permanent
Hours Per Week: 40 (flexible to the needs of the business and may include some weekend working)
Responsibilities
- Meet and, where possible, exceed client expectations while operating within agreed budgets.
- Recruit, induct, and train suitable staff while ensuring compliance with vetting procedures.
- Maintain staffing levels to ensure contract standards are met.
- Control wage spend in line with agreed budgets set by the Regional Manager and Account Director.
- Monitor client satisfaction and service delivery through regular meetings and reports.
- Conduct frequent site visits, both planned and random, to ensure service delivery standards are met, escalating any issues as required.
- Perform audits, including compliance and quality checks, on a monthly basis.
- Develop and implement strategies to reduce staff turnover through structured induction programs, training, performance management, and personal coaching.
- Oversee the site‑based training matrix to ensure all personnel receive necessary training.
- Ensure all site documentation is accurate and up to date.
- Manage equipment, materials, and supplies within agreed budgets.
- Ensure all Atlas FM personnel follow site rules and maintain a professional appearance.
- Uphold Atlas FM’s values, ensuring activities align with quality management, health and safety regulations, legal requirements, and corporate responsibility policies.
- Complete electronic time and attendance records.
About You
- We are looking for a compassionate and proactive leader with experience in people management.
- Ideally, you will be based in the area and enjoy maintaining strong relationships with both clients and staff.
Qualifications
- Ability to work effectively in a busy environment and communicate with people at all levels.
- Strong people management and client relationship skills.
- Excellent problem‑solving and decision‑making abilities.
- Strong team ethic and a flexible approach to work.
- Attention to detail and ability to accurately record data.
- Health and safety awareness/training.
- Strong customer service skills.
- IT literacy and the ability to use reporting tools effectively.
- Full UK driving licence.
Benefits
- Full learning and support from Atlas to help you succeed in your role.
- Financial wellbeing benefits via Stream – real‑time access to earned wages and exclusive discounts at top retailers.
- Career progression opportunities within a growing company.
- Tailored learning and development support in areas that interest you.
- Recognition programmes, including the Stars of Atlas awards.
- Cycle‑to‑work scheme and workplace pension.
- A collaborative and supportive work environment where people value and help each other.
- Opportunity to work in a fast‑growing business with significant career advancement potential.
About The Company
Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are one of the fastest‑growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies. Our success is down to the passion and commitment of our extended family, who together deliver happiness across thousands of client sites every single day. Our purpose is to create happiness in ourselves and others. We approach work and life with optimism, kindness, and a commitment to delivering on our promises and going the extra mile every day.
Equal Opportunities
Atlas commits to be an Equal Opportunities Employer and aims to ensure that no employee or job applicant receives less favourable treatment or is placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Area Manager in Tonbridge employer: Salisbury Group
Contact Detail:
Salisbury Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Tonbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Area Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Atlas is all about creating happiness, think about how you can demonstrate your alignment with their mission during your chat. Show them you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your problem-solving skills! As an Area Manager, you’ll need to tackle challenges head-on. Consider common scenarios you might face in the role and think through how you’d handle them. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Atlas family and ready to contribute to their mission of spreading happiness.
We think you need these skills to ace Area Manager in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Area Manager role. Highlight your people management experience and any relevant achievements that show you can meet client expectations and manage budgets effectively.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for creating happiness in others, just like we do at Atlas. Share specific examples of how you've built strong relationships with clients and staff in the past.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced and how you tackled them. We love proactive leaders who can think on their feet and make decisions that benefit both clients and staff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our family!
How to prepare for a job interview at Salisbury Group
✨Know the Company Inside Out
Before your interview, take some time to research Atlas and their values. Understand their mission of creating happiness and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Management Skills
As an Area Manager, your ability to lead and manage people is crucial. Prepare examples from your past experiences where you've successfully recruited, trained, or motivated a team. Highlight your problem-solving skills and how you've maintained strong relationships with clients and staff.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving abilities. Think of scenarios where you've had to handle difficult situations, such as managing staff turnover or ensuring compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Flexibility and Attention to Detail
The role requires a flexible approach and keen attention to detail. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you ensure accuracy in documentation and reporting. This will reassure the interviewers that you can handle the demands of the job.
