At a Glance
- Tasks: Lead and oversee daytime cleaning operations, ensuring efficiency and quality.
- Company: Join Atlas, a fast-growing family-owned business dedicated to creating happiness.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Embrace a culture of kindness, collaboration, and continuous improvement.
- Why this job: Make a real impact by leading a high-performing team in a dynamic setting.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 49000 - 67000 £ per year.
About The Role
Location: London | Salary: £58,000 per annum | Hours: Monday to Friday, 08:00 to 17:00, with flexibility for evenings and weekends.
Atlas is looking for a Senior Operations Manager to lead and oversee the daytime cleaning operations at a prestigious client site. This role is responsible for ensuring operational efficiency, maintaining the highest cleaning standards, and fostering a strong culture of compliance and customer satisfaction.
As the second-in-command for daytime operations, the role requires strong leadership, strategic planning, and a focus on continuous improvement to drive exceptional service delivery.
Key Responsibilities
- Oversee all cleaning operations during the 6 AM – 3 PM shift, ensuring efficiency and quality.
- Lead and manage a team of supervisors and managers, providing direction, training, and performance feedback.
- Conduct regular audits and quality checks, addressing any service gaps.
- Ensure full compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment.
- Drive continuous improvement initiatives, working with senior leadership to implement best practices.
- Foster strong customer relationships, responding promptly to requests and concerns.
- Maintain clear and effective communication with the Account Director and other stakeholders to ensure seamless coordination.
- Proactively identify and resolve operational challenges, minimizing service disruptions.
- Provide regular performance reports, offering insights on staffing, quality control, and customer feedback.
About You
We are looking for a strategic and hands‑on leader with a background in cleaning operations, facilities management, or a related field. If you thrive in a fast‑paced environment and excel at team leadership, problem‑solving, and quality assurance, we encourage you to apply.
Qualifications and Attributes
- Proven experience in senior operations management within cleaning or facilities management.
- Strong team leadership and staff development skills.
- Experience conducting audits and implementing quality control measures.
- Knowledge of health and safety compliance within a cleaning environment.
- Ability to identify operational efficiencies and drive process improvements.
- Strong communication and stakeholder management skills.
- Results‑driven approach with a focus on service excellence.
About The Company
Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, Atlas is one of the fastest‑growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies. Our success is built on passion, commitment and a collaborative culture.
To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values. For those committed to living them alongside us, there is no better place to work.
Equal Opportunities Employer
Atlas commits to be an Equal Opportunities Employer and strives to ensure that no employee or job applicant receives less favourable treatment or is placed at a disadvantage by imposed conditions or requirements which cannot be justified because of a protected characteristic.
Senior Cleaning Operations Manager employer: Salisbury Group
Salisbury Group is an excellent employer that values reliability and dedication, offering a supportive work culture where every team member plays a vital role in creating a safe and clean environment for children. Located in Worthing, employees benefit from ongoing training and career development opportunities, ensuring personal growth while contributing to a meaningful cause. Join us to be part of a team that takes pride in making a positive impact in the lives of children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cleaning Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cleaning and facilities management industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Atlas, we value family, honesty, and a commitment to service excellence. Show us how your experience aligns with our mission to create happiness, and you’ll stand out from the crowd!
✨Tip Number 3
Practice your leadership stories! As a Senior Operations Manager, you’ll need to demonstrate your ability to lead teams and drive improvements. Think of specific examples where you’ve made a difference and be ready to share them during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our family at Atlas. We can’t wait to hear from you!
We think you need these skills to ace Senior Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Cleaning Operations Manager role. Highlight your relevant experience in cleaning operations and leadership, showing us how you fit perfectly with our values and mission.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've improved operational efficiency or customer satisfaction in your previous roles. Numbers and results speak volumes!
Be Authentic:We value honesty and authenticity, so let your personality shine through in your application. Share your passion for creating happiness and how you embody our family values in your work.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the Atlas family!
How to prepare for a job interview at Salisbury Group
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the specifics of cleaning operations management. Brush up on your knowledge of health and safety regulations, quality control measures, and operational efficiencies. This will not only show your expertise but also demonstrate your commitment to maintaining high standards.
✨Showcase Your Leadership Skills
As a Senior Operations Manager, strong leadership is key. Prepare examples of how you've successfully led teams, provided training, and improved performance. Be ready to discuss your approach to fostering a positive team culture and how you handle challenges within your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of specific scenarios where you had to address service gaps or implement continuous improvement initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Relationships
Atlas values strong customer relationships, so be prepared to discuss how you’ve built rapport with clients in the past. Share examples of how you’ve responded to client concerns and ensured their satisfaction. Highlight your ability to communicate effectively with stakeholders to ensure seamless operations.
