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- Tasks: Ensure safety and security at our site while providing excellent customer service.
- Company: Join Atlas Workplace Services, a top-10 facilities management leader with a people-first approach.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Why this job: Make a real difference in keeping people and property safe while developing your skills.
- Qualifications: Previous security experience and a professional attitude are essential.
- Other info: Be part of an Employee Ownership Trust, sharing in our success and culture.
The predicted salary is between 13 - 16 £ per hour.
Relief Security Officer
Hours: Variable – approximately 12 to 40 hours per week including day and night shifts.
Location: Gatwick.
Clearance: Security clearance required prior to start date.
We are currently recruiting an experienced and dependable Relief Security Officer to support our site‑based security operations. This role is ideal for someone flexible, professional, and committed to delivering a high‑quality security service in a dynamic environment.
As a Relief Security Officer, you will play a key role in maintaining a safe and secure environment for our clients, customers, people, property and assets. You will be expected to uphold the highest professional standards and ensure that all duties are carried out safely, compliantly and in line with agreed assignment instructions.
Key Responsibilities- Security Operations
- Maintain a safe and secure site at all times, identifying threats or vulnerabilities and taking appropriate action to reduce risk.
- Control access and egress, ensuring robust checks of passes, visitor credentials and parking permits.
- Book in visitors and contractors, issue passes, maintain fire registers, and notify hosts in line with site procedures.
- Promote a strong and positive security culture across the site.
- Incident & Information Management
- Maintain accurate and up‑to‑date records in the Daily Occurrence Book (DOB), including time on/off duty.
- Promptly report incidents to Control and Supervision, completing detailed Incident Reports as required.
- Report all customer complaints to supervision at the earliest opportunity.
- Protect sensitive and protectively marked material in line with client and company policies.
- Carry out daily audits of keys and key registers.
- Health, Safety & Compliance
- Adhere to all statutory fire, health and safety regulations, promoting a proactive safety culture.
- Carry out duties in accordance with Assignment Instructions (AIs), Standard Operating Procedures (SOPs), and company policies.
- Escalate serious health and safety concerns where necessary in line with governance procedures.
- Customer Service & Support
- Build positive, professional relationships with clients, customers and colleagues.
- Present a professional, corporate image at all times, remaining courteous, helpful and approachable.
- Support reception services when required, including answering and managing switchboard calls.
- Previous experience in a security role.
- Excellent communication and record‑keeping skills.
- A flexible approach to working hours, including availability to cover varying shifts.
- A professional, reliable and customer‑focused attitude.
- Ability to operate within operational guidelines and governance frameworks.
- Willingness and eligibility to obtain required security clearance prior to starting.
- First Aid Certificate (Emergency First Aid at Work as a minimum)
- SIA Front Line Licence
- Security experience
- Practical experience of site emergency response procedures.
- Understanding risk - the identification and mitigation of vulnerabilities which may impact upon a client’s business.
- Ability to work under pressure
- Screened to BS7858 BPSS (Baseline Personal Security Standard) or higher subject to client request
- Identity check / Right to work / Employment history (last 3 years)
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top‑10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Relief Security Officer employer: Salisbury Group
Contact Detail:
Salisbury Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Relief Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security protocols and emergency response procedures. Be ready to share examples from your past experiences that showcase your ability to handle pressure and maintain a safe environment.
✨Tip Number 3
Show off your customer service skills! As a Relief Security Officer, you'll need to build positive relationships with clients and colleagues. Practice how you can present yourself professionally and be approachable during interviews.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to stay updated on any new opportunities that pop up in the security field.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relief Security Officer role. Highlight your relevant experience in security, customer service, and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for security and how your previous experiences have prepared you for the challenges of this position. Let us know why you want to join our team!
Showcase Your Flexibility: Since the role requires variable hours, make sure to mention your flexibility in working different shifts. We appreciate candidates who are adaptable and ready to step in when needed, so let us know how you can meet those demands!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Atlas Workplace Services!
How to prepare for a job interview at Salisbury Group
✨Know Your Security Basics
Before heading into the interview, brush up on your security knowledge. Understand the key responsibilities of a Relief Security Officer, like maintaining site safety and managing access control. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Demonstrate Flexibility
Since the job requires variable hours, be prepared to discuss your availability. Highlight your flexibility and willingness to cover different shifts. This shows that you’re adaptable and ready to meet the demands of the role, which is crucial for a Relief Security Officer.
✨Showcase Your Communication Skills
Excellent communication is key in this role. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to build positive relationships with clients and colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle incidents. Think of past experiences where you identified risks or managed emergencies. Sharing specific examples will help illustrate your capability to uphold safety and compliance standards.
