Site Cleaning Manager in London

The days and hours: This role is contracted at 45 hours per week, with working hours generally between 09:00 and 17:00. As our site operates both day and evening cleaning teams, a flexible approach is required to ensure effective support across all areas of the operation when needed.

Salary: £43,000 - £47,000 per annum

Location: London, WC1H

We are looking to recruit a Cleaning Site Manager at our client’s premises. We are looking for someone with energy, professionalism and a genuine passion for people, alongside excellent customer service skills and the drive to make a positive difference in their working environment. If you are enthusiastic, take pride in your work and have great attention to detail you’ll fit in perfectly with our award-winning team.

What makes this job amazing?

• Full learning and support from Atlas.
• Stream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• The ability to progress your career within Atlas.
• Learning and development lead by you: support in areas you like or want to learn more about.
• The opportunity to work amongst people who value and support each other, achieving great results.
• 3x Death in Service and enhanced pension (6% employer/6% employee).
• A generous holiday allowance, including bank holidays.

What you’ll be doing:

• Lead, motivate and develop a team of Site Supervisors and Cleaning Operatives to deliver exceptional cleaning standards in line with agreed service levels and key performance indicators (KPIs).
• Act as a visible leader, promoting a culture of excellence and ensuring high standards are maintained across the site.
• Support employee engagement and retention through effective inductions, training, coaching, performance management and regular feedback.
• Manage recruitment and onboarding activities, including interviewing candidates and supporting new starters through their induction journey.
• Carry out regular quality audits and site inspections, using company systems to monitor performance and drive continuous improvement.
• Build and maintain strong client relationships through regular communication, meetings and a proactive approach to service delivery.
• Ensure all team members receive the appropriate training and development opportunities, maintaining accurate training records.
• Oversee site compliance, ensuring all documentation, audits and records are accurate, up to date and meet company requirements.
• Manage cleaning equipment, consumables and stock levels effectively, ensuring resources are maintained and controlled within budget.
• Plan and allocate workloads, manage rotas and maintain appropriate staffing levels to meet operational requirements.
• Monitor attendance, workforce data and payroll information through electronic systems, ensuring accuracy at all times.
• Promote a strong health and safety culture, ensuring all colleagues wear the correct PPE and adhere to site rules and procedures.
• Ensure compliance with quality management systems, health & safety legislation, environmental standards and company policies.
• Investigate and resolve client or operational issues promptly, implementing corrective actions where required.
• Work closely with the Regional Manager and wider operational team to deliver continuous improvement and outstanding customer satisfaction.
• Manage the commercial performance of the contract, ensuring budgets are achieved and supplier relationships are effectively managed.
• Take a proactive and strategic approach to service delivery, identifying opportunities for innovation, efficiency and operational excellence.

About You

We’re hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to hygienic safety in busy environments and have experience in people management. Ideally someone who is based within the area, enjoys a proactive role maintaining a strong and happy relationship with clients and staff.

What skills and attributes we need from you!

• Previous experience in a Site Manager or Cleaning Manager role within a cleaning or facilities management environment.
• Ability to work well in a busy working environment and communicate effectively with people at all levels.
• Strong leadership skills with the ability to motivate and develop teams.
• Good understanding of cleaning processes and industry standards.
• Excellent communication and customer relationship skills.
• IT literacy and confidence using reporting, audit and workforce management systems.
• A proactive, organised and hands-on approach to managing operations and solving problems.
• Commitment to maintaining safe working environments and delivering service excellence.
• A right to work in the UK (please bring your evidence to the interview).

About The Company

Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day.

Our Purpose: To create happiness in ourselves and others. We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values:

• We are a family.
• Sharing makes us stronger.
• Own your space.
• Treat clients like our best friends.
• Start with Wow.
• Don't just talk. Do.
• Embrace change.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.