At a Glance
- Tasks: Lead and oversee cleaning operations, ensuring efficiency and high standards.
- Company: Join Atlas, a fast-growing, employee-owned business support company.
- Benefits: Competitive salary, flexible hours, and a collaborative culture.
- Other info: Be part of a passionate team dedicated to creating happiness.
- Why this job: Make a real impact in a dynamic environment focused on service excellence.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 48000 - 68000 £ per year.
Location: London | Salary: £58,000 per annum | Hours: Monday to Friday, 08:00 to 17:00, with flexibility for evenings and weekends.
Atlas is looking for a Senior Operations Manager to lead and oversee the daytime cleaning operations at a prestigious client site. This role is responsible for ensuring operational efficiency, maintaining the highest cleaning standards, and fostering a strong culture of compliance and customer satisfaction.
As the second-in-command for daytime operations, the role requires strong leadership, strategic planning, and a focus on continuous improvement to drive exceptional service delivery.
Key Responsibilities- Oversee all cleaning operations during the 6 AM – 3 PM shift, ensuring efficiency and quality.
- Lead and manage a team of supervisors and managers, providing direction, training, and performance feedback.
- Conduct regular audits and quality checks, addressing any service gaps.
- Ensure full compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment.
- Drive continuous improvement initiatives, working with senior leadership to implement best practices.
- Foster strong customer relationships, responding promptly to requests and concerns.
- Maintain clear and effective communication with the Account Director and other stakeholders to ensure seamless coordination.
- Proactively identify and resolve operational challenges, minimizing service disruptions.
- Provide regular performance reports, offering insights on staffing, quality control, and customer feedback.
We are looking for a strategic and hands‐on leader with a background in cleaning operations, facilities management, or a related field. If you thrive in a fast‐paced environment and excel at team leadership, problem‐solving, and quality assurance, we encourage you to apply.
Qualifications and Attributes- Proven experience in senior operations management within cleaning or facilities management.
- Strong team leadership and staff development skills.
- Experience conducting audits and implementing quality control measures.
- Knowledge of health and safety compliance within a cleaning environment.
- Ability to identify operational efficiencies and drive process improvements.
- Strong communication and stakeholder management skills.
- Results‐driven approach with a focus on service excellence.
Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, Atlas is one of the fastest‐growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies. Our success is built on passion, commitment and a collaborative culture. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values. For those committed to living them alongside us, there is no better place to work.
Equal Opportunities EmployerAtlas commits to be an Equal Opportunities Employer and strives to ensure that no employee or job applicant receives less favourable treatment or is placed at a disadvantage by imposed conditions or requirements which cannot be justified because of a protected characteristic.
Senior Cleaning Operations Manager in London employer: Salisbury Group
Atlas is an exceptional employer that prioritises employee well-being and professional growth, offering a collaborative work culture where passion and commitment are at the forefront. Located in London, this role provides a competitive salary and the opportunity to lead a dedicated team in maintaining high cleaning standards at prestigious client sites. With a strong focus on continuous improvement and compliance, Atlas fosters an environment where employees can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cleaning Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams and improved operations in your previous roles. This will help them see you as the perfect fit for their Senior Operations Manager position.
✨Tip Number 3
Prepare for interviews by researching the company culture at Atlas. Understand their values and be ready to discuss how your experience aligns with their mission of creating happiness in others. This will show you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Atlas family and committed to our values.
We think you need these skills to ace Senior Cleaning Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Operations Manager role. Highlight your leadership experience and any relevant achievements in cleaning operations or facilities management.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational efficiency and improved service delivery in your previous positions.
Showcase Your Compliance Knowledge:Since health and safety compliance is key, mention any relevant certifications or training you've completed. We want to see that you understand the importance of maintaining high standards in cleaning operations.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status.
How to prepare for a job interview at Salisbury Group
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in cleaning operations and facilities management. Brush up on best practices, compliance standards, and any recent trends in the industry. This will not only show your expertise but also demonstrate your commitment to operational excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you provided direction, training, or performance feedback. Highlighting your ability to foster a strong team culture will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle operational challenges or improve service delivery. Prepare by thinking through potential scenarios related to cleaning operations and how you would address them. This will showcase your problem-solving skills and strategic thinking.
✨Communicate Effectively
Since strong communication is key in this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you maintain effective communication with stakeholders and how you’ve built strong customer relationships in previous roles.
